IT/Helpdesk assistant to EU-agency

Are you a person with a high level of service orientation who also has experience from work within a helpdesk section? Would you like to work in a multicultural and international organization with an important mission within the European Union? We can now offer you the chance!
About the position
Perido is looking for an IT Helpdesk assistant for our client, an independent and important agency of the European Union. The position is placed at their beautiful office located just outside of Stockholm city.
Your daily tasks
In this assignment you will take on a broad and exciting role that offers an ever-changing workday. You will work closely among the employees in the IT-section where your main duties will consist of:
Ordering of software, updating inventory data related to software, working closely with Finance
Monitoring of software license renewal/availability/consumption
Coordinate new software requests using IT tools
Act as the operational and procurement liaison with the external contractors
Establish a list of available software to be used for monitoring the license renewal
Support the Front Office in their day-to—day service desk activities
Other administrative tasks of similar nature

Your qualifications
To succeed in this role we hope that you have a high level of service orientation and sense of customer service. We think you have a high level of responsibility and an ability to take initiative. We see that you are a responsible person who can quickly take on new tasks and prefer to work in a team. Furthermore, we hope that you are structured and have a detail-oriented mindset.
Are you the one we are looking for? Please send us your application as soon as possible!
Requirements
Secondary education and relevant professional experience
Excellent knowledge of MS Desktop O/S, Windows and Microsoft Office
Good knowledge of hardware environment (PC, printer, peripherals)
Good understanding of software licenses and Information Technologies
Good trouble shootings skills and experience in a first-line support function
Willingness to work flexible hours between the core hours and out of office hours in exceptional cases
Excellent communication skills, both oral and written



Contract type and hours
Fulltime. Start ASAP, until the end of December with possible extension
Application
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application as soon as possible since interviews will be held continuously.
If you have any questions you are welcome to contact us by mail, fraga@perido.se, and one of our recruitment assistants will answer you. State the reference number 32556 in the subject line.
About Perido
Perido is a successful consultant and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work. This includes our co-workers, clients and consultants. Through questioners that cover well-being we up hold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 50 in-house co-workers and over 700 consultants working all over the country. Our vacancies can be found within several different industries, including banks, multinational IT-corporations, world leading telecom companies, government agencies and smaller companies within the private sector. We are affiliated with collective labor agreements to certain safe and secure work environments for all our employees.