Join the Swedish costumer service team at the Philips Hue/Signify-project!

Do you speak Swedish, have brilliant ideas and are great at helping customers at the speed of light? Do you want to help us continue to develop our Philips Hue/Signify's first-line support at our office in Copenhagen? If so, you should keep reading!

At Webhelp, we are always looking for the best advisors to help our customers and right now we are expanding our department for Nordic Philips Hue/Signify. We are looking for a Swedish-speaking advisor who is ready to take on the challenge of developing with us. If you are service-minded, technically interested, unpretentious, and always share new ideas, you are what we are looking for!

You will handle contacts from both corporate and private customers, so we would like to see that you are a great communicator working independently, but also enjoy collaborating with your colleagues. After two weeks of paid training, you will have the tools to tackle the various issues we handle surrounding the client's products. We work with a broad portfolio of products and services, which means that we continuously provide internal education to be able to assist our customers in a first-class way! To succeed in the job, you need to be fluent in Swedish and English, and it will be an advantage if you also speak other Scandinavian languages. Merit is if you have previously worked with service, and be a fearless communicator who embraces challenges and wants to grow with us.

About the job:

- The opening hours are Monday - Friday from 09.00-18.00. We are closed on weekends.
- The position is full-time employment with a 37-hour working week.


Discrimination? No thanks!

Webhelp sees diversity as a resource and encourages everyone to apply for our services, regardless of gender, age or ethnicity.

Recruitment Process

If the above sounds like something for you, we encourage you to apply for the position as soon as possible. Once we have received your application, we will send out a test to your email. Then when you have done the test we will assess your competencies and see if there is a match between you and the position. If we think it is, then we will contact you as soon as possible.

START: As soon as possible

WORKPLACE: A hybrid solution is possible after the first few months, but we prefer working in our office at Borgmester Christiansens Gade 50, 2450 KBH SV

POSITION TYPE: Full time

Making business more human for the world’s most exciting brands

We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds.

Webhelp is committed to making business more human.

It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.

Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.

Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.

Webhelp believes that Emotional Intelligence creates a lasting impact, and their skill in marrying a differentiating human touch to the right technology is what makes a real difference for their clients.

By choosing Webhelp they access the passion and experience of 60,000 game-changers from more than 170 locations in over 40 countries. Each one determined to bring their own intelligence, empathy, and experience to the table every day. Webhelp invests in people and the environment they work in because they know that when people thrive, it has a powerful impact on them, their customers, and their partners’ business.

Webhelp believes that making business more human leads to a better customer experience - and a healthier bottom line.

Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, and aims for a global leadership position.

Webhelp is currently owned by its management and GBL, a leading global investment holding, as of November 2019.

More information can be found at www.webhelp.com (http://www.webhelp.com/)

Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us.

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