Jollyroom are hiring Finnish speaking Costumer Service Agents for christmas

Me Jollyroomilla valmistaudumme vuoden vauhdikkaimpaan ja hauskimpaan kauteen – jouluun! Liity Jollyporukkaamme ja auta joulupukkia toimittamaan lasten joululahjat perille!
Working conditions:
- Full time or part time
- In Gothenburg or remotely (within Swedish boarders)
- From October to December or longer
Since it is important for us to try to meet your wishes, please fill out the form with your wanted working hours. Satisfied employees equal satisfied costumers!
Our Finnish team consists of 11 great employees who work towards the Finnish market. The team members all have different backgrounds but with the common factor that everyone has previous experience of working with customer service. They are goal oriented, proactive and have a solution-focused approach. We are now searching for candidates that are fluent in Finnish, both in speaking and writing, with similar experiences and qualities.
Even though we have Jollyroomare (our word for employees) from all around the world, Jollyroom is a Swedish corporation, and the company language is Swedish. Therefore, you must be willing to work in a Swedish speaking environment. Of course, we talk English when needed but most of the internal communication is in Swedish. We try to combine Finnish speaking trainers and new Finnish speaking Jollyroomare so the one-week training period can be in Finnish.
As a customer service agent, you have the following working tasks:
Interact with and assists customers over phone, email, chat and social media.
Handel complaints.
Participate in activities to develop the service department
Contribute to a great working atmosphere

We as a company offer you:
An entrepreneur-driven business with a youthful and vibrant environment
High speed development and an exciting industry with great potential
Career opportunities
Collective/Union agreement
Location near Gothenburg; 15 minutes by car to the city
The opportunity to work on site or on remote from your home

Practical information
Initially from 11th of October to December, with a good possibility of continuation
Full time (40h per week) or part time (A flexible position with no fixed hours, around 8-32h per week)
Working hours: Monday-Friday and 1-2 Sundays per month

Location: Gothenburg, Sörredsvägen 111 or remotely (within Swedish borders). The introduction takes place at our office in Gothenburg for a week, where we cover your hotel cost.
For questions contact: Eliza Erlandsson, eliza.erlandsson@jollyroom.se
Do you meet the requirements and are interested? Do not hesitate to send you application as the position might be filled before the last application day!
As part of ensuring high quality in our recruitment processes, we carry out tests, check reference and do background checks.
We currently decline contact from all external recruitment and advertising providers.
Do you want to know more? Below you will find a selection of articles about Jollyroom:
https://logistra.de/news/nfz-fuhrpark-lagerlogistik-intralogistik-skandinavischer-onlinehaendler-jollyroom-expandiert-49747.html
https://www.ehandel.se/jollyroom-fick-5000-ansokningar-raknar-med-en-halv-miljon-order
https://www.ehandel.se/ole-sauar-lamnar-vd-rollen-i-jollyroom-han-tar-over