Junior Application Support Engineer

Kick start your career at Inriver! We are looking for you who want to work in inriver's application support team. You get the opportunity to develop your skills while you have an important role at Inriver. With the philosophy of helping each other to move forward, collaboration is crucial. Inriver is determined to constantly share knowledge to become even better together, "If we have the knowledge we shall share it!".

OM TJÄNSTEN
Forget the traditional categories of first, second- and third-line support. You will balance the work between complex technical issues and how to’s. No day will be the same as you dive into logs and back end code, communication with customers and partners from across EMEA, working closely with our Business Solution Architects, Developers and Cloud Engineers.

Their Global Support team has the responsibility to provide world-class support to all of our customers and partners to help them achieve their goals using our PIM Service, apps and integrations. The team is spread between Sweden and US and composed of driven team players who work closely together to provide timely, pragmatic, and relevant solutions. Teamwork is vital to what they do and who they are, and they are committed to sharing knowledge within the team and their Inriver Community to help each other improve. If we have the knowledge we shall share it!

As a consultant at Academic Work you are offered a great opportunity to grow as a professional, extend your network and establish valuable contacts for the future.

ARBETSUPPGIFTER
- Own and resolve support requests from customers and partners
- Troubleshoot and provide creative solutions to complex technical problems
- Reproduce and debug issues across our PIM product, apps and integrations
- Collaborate closely with your colleagues, development, and Site Reliability Engineering team to meet customer requirements and deliver solutions in a timely manner

VI SÖKER DIG SOM
- Post-secondary education in computer science, software engineering or similar
- Experience and knowledge in C # /. Net
- English business level
- Highly customer-centric, service minded

It is an advantage if you:


* Have experience with SQL
* Have experience from support function since before
* Have experience troubleshooting Microsoft Stack and MS environments


Start: As soon as possible

Work extent: Fulltime

Location: Malmö

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

INFORMATION OM FÖRETAGET
Inriver is a highly ambitious, global company with high growth in the software industry. At Inriver, you are guided by their values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where their strong High Five culture provides a collaborative platform supporting the companys globally growing organization.