Junior IT tech support

Are you the person everyone comes to as soon as they have a problem regarding their phone, computer or other devices? Do you also like to help those people and appreciate being able to solve their problems? Perfect, then foodora needs you! As a growing organization we have come to realize that we are in need of someone who can be the go-to person for our co-workers who have trouble with their devices as well as having the responsibility for purchase of both hardware and software. In other words, a broad role where your ability to solve problems, whether they are small or big, will come in very handy.
WHAT YOU WILL (BUT NOT ONLY) DO
Be the first line support for our co-workers having trouble with computers, printers etc. and also handle accounts and accesses such as SSO
Inventory and purchase of hardware and software
Make computer installations for new employees as well as uninstallations
Be the point of contact to our head office in Berlin regarding all IT-related issues and also to our external IT partner
Handle networks and firewalls

YOU ARE
Of course a person very interested in IT who wants to develop further in a more responsible role
A problem solver - you see possibilities in every problem that may occur and are not afraid to take the help necessary to solve it
You can take initiatives needed to improve IT-related questions, big or small
Serviceminded - wanting to give our co-workers the best possible help with their questions

REQUIRED QUALIFICATIONS
You have a relevant education within IT, from a vocational university or a bachelor's degree
You might have some experience within first line support or other relevant area
You have experience working with Google based platforms
You have experience within cloud functions such as Azure/VMware
You have knowledge about Windows servers
A plus is if you have knowledge about networks and firewalls, or are willing to learn
You have excellent English skills, both written and verbal (Skills in Swedish is a plus)

WHAT WE OFFER
A full-time position, with six months probation period and the possibility to start immediately
An amazing opportunity to join a fast-growing company and having a vital role

THE PEOPLE
We are everybody. We are riders and couriers. We are people working within Marketing and Finance. It takes something special out of people to start a business and drive them to success. We have plenty of people still working here, who have been with our companies from the start.
What’s important to us is also to drive success in a sustainable way, both from a customer perspective but also an environmental. That’s why it is important to us to be carbon neutral, which we are from January 2020 in all of our European entities and deliveries. If this is important to you, then foodora just might be the place for you to grow and help us reach our targets - big or small.
At foodora, we celebrate individuals and the people who work here. We value diversity. Diversity in experiences, background, perspectives and ideas. We believe in valuing this as we are confident it means that our culture builds on it. And rather our end product as well. We are proud to give our employees global professional development as well as excelling as a part of one of the fastest growing companies within LMD in the world.