Junior Product Success Manager to Platform24

The Doktor24 Group is a leading player in a fast-growing field that is changing the way healthcare works, by building "Healthcare 2.0" through smart, easy and sustainable products and services. We have two business areas that work tightly together: Doktor24, a digital integrated caregiver, and Platform24, an innovative health tech company that offers our award-winning platform to many healthcare providers and insurers in Sweden and Norway, including several regions. We are fortunate to have two long-term owners in Investor AB (publ) and Apoteket AB.

We are now looking for a Junior Product Success Manager to join us. As a Junior Product Success Manager, you bring the best of Platform24 to all our customers. Our work is organized in cross-functional teams that follow a customer segment or a big B2B customer. As a Junior Product Success Manager you may have own responsibility for some implementation projects, coordinating our internal work to meet customer requirements on time. You may also support projects lead by others, e.g., with client configurations or demos.

To succeed in this role, you will need:

- First, only applicants based in Stockholm will be considered. Fluency in Swedish is also a requirement.
- Tech knowledge. You will be the "product person in the room" in many of our internal and external customer and team meetings, and tech understanding is required. You will have own responsibility for configuring our standard technical solutions for new customers.
- Problem-solving skills. You’re analytical, and used to working with quantitative data and making data-driven decisions.
- Vision and drive. You’re in the driver’s seat for the projects you are assigned, and you will need to take leadership for delivering what we have promised on time. We are out to revolutionise the health care system, so we keep a high pace and talk about releases in terms of days and weeks more often than months and years. You get things done, rather than talk about it.
- Experience. You have at least 2-3 years working experience from driving and implementing tech solutions. Experience from healthcare is a merit. You are comfortable driving the customer's agenda both towards product & engineering, but also involve other units and competencies as required.
- Communications skills. You will need to constantly manage internal and external stakeholders. You need to be a great listener, but you also need the presence, communications and negotiations skills to get buy-in for your agenda. You’re fluent in both Swedish and English, and speak and write compellingly.
- Culture and mindset. You are single handedly focused on making your customer segments and customer succeed, and building the best possible offering for patients and customers. We would expect you to not just follow but live our six values: one team, build-measure-learn, move fast (but don't break things), patient and customer obsessed, passion, and owner mindset.


What do we offer? You will join one of the most interesting health tech startups in Scandinavia. We’re unique in the approach we’re taking to bridge the gap between online doctor visits and the existing physical healthcare. We have very ambitious growth and internationalisation plans, and your work will bring value to 100,000s of patients. Today, only 24 months after launching our service, we’re a team of around 75 people, consisting of engineers and doctors, plus the 100 or so doctors, psychologists and nurses that do online consultations in our caregiver company Doktor24. We offer competitive compensation and an office right in the middle of Stockholm, filled with fun and inspiring colleagues, working as one team. You will report to the Head of Product Delivery and Implementation and will come in at a time where you can really leave your mark on the organization and grow together with us.