Junior Software Issue Engineer

For our client in Gothenburg we are looking for a Junior Software Issue Engineer to start ASAP.
Assignment description
Our rapidly growing team is looking for someone who wants to join our incredible Project Management Team as a Software Issue Engineer. In this role, you be an integral part of a tight team focused on global project deliveries towards our customers.


As an Issue Engineer you will work with colleagues from all over the world to make sure that software issues found by any project stakeholder are correctly recorded, processed, resolved, and reported. You will also play a key role in making sure that the data from software issues is actively used to improve the product and its quality.

Responsibilities:
Make sure there is high quality information in SW issue entries obtained from customer and entered into our clients issue tracking system.
Make sure there is high quality information at closing of SW issues, including root cause analysis and regression tests added.
Assign reported SW issues to the correct team for analysis and resolution.
Make sure SW issues originating from customer are confirmed by customer to be closed.
Work closely with our quality team to make sure SW issue activities are aligned with overall quality activities.
Maintain overview of SW issue status and report such status to different project stakeholders.
Secure that internal issue tracking system is synchronized with data in customer issue tracking system.


Skills Requirements:
You are a driven and proactive individual who sees the opportunities in an environment of uncertainties.
You have experience working in a software-driven environment.
You have excellent verbal and written communication skills and working proficiency in English.
Mandarin Chinese is considered a very strong merit.
You have experience working in the automotive industry. Experience within in-vehicle infotainment and connectivity is considered a strong merit.
You have a bachelor’s degree in engineering or equivalent.

This is a full-time consultancy position in Gothenburg with start ASAP.