Key Account Manager

Did you know that fishing is the world’s most popular hobby? We do! And here at Fishbrain we have created the world’s largest social network dedicated to people who love fishing. We want to make sure that we can give them the greatest experience possible and make their fishing dreams come true, no matter where they are in the world.
We have over 11 million users all over the world who have logged over 10 million catches in our app. We offer over 80,000 fishing, boating and outdoor products from over 350 brands on our marketplace. We’re growing fast, which is why we’re now looking for a Key Account Manager to join our team.




What You'll Be Doing:
The primary role of the Key Account Manager is to support the rest of the team internally, and to act as the liaison between Fishbrain and our partner sellers and brands. This role is centered around building lasting relationships with our partners through effective communication and helping to grow their sales on the Fishbrain Shop and engagement on the Fishbrain Brand Pages. As we strive to create raving fans of all of our clients, it is important that the key account manager ensures a high level of client satisfaction on all sales and marketing initiatives. The right person for this role will have an innovative mindset to capture traditional and creative ways of following brand trends, and capitalize on opportunities for growth. And of course, the more you love to fish, the better!
This role is part of the marketing/commerce team and reports to the Director of Business Development. For this position we welcome remote applications, but note that the role will involve working hours that optimize for overlap with US-based partners.




Responsibilities:
Communicating with our sellers and brands on a daily and weekly basis - whether by phone call, email, text, or other channels - to review account performance and ensure we are making great things happen for them.
Gathering data from the rest of the team to present to the brands
Working with the team to onboard new brands.
Communicating the needs and expectations of our clients to the internal team.
Working with a remote team to coordinate projects and tasks.



Wish List:
Outstanding verbal and written communicator, fluent in English
Passionate about building a stellar experience for partners
You have a strong desire to learn new things (and continue to learn as things evolve)
You have an innovative mindset to capture traditional and creative ways of following brand trends and capitalize on opportunities for growth.
You are able to take on new projects even when the path to completion may not be clear
Professional, motivated, and a team player
Must be excited about working in a fast-paced startup environment



Our Bait
We have trust in our employees which means that 1. you will be given a lot of responsibility from day one and 2. we value your opinions and ideas. No matter the team, everything we do has an impact on our users and on Fishbrain as a company. Our culture is very important to us. If you have a “win as a team” mentality, are passionate and like to have fun, then Fishbrain is the place for you!