Kund support Volvo

Company introduction
Our client is a well-reputed multinational in the automotive industry Volvo Action Service, with an international contact support centre, based in Gent-Oostakker, Belgium. The contact support centre delivers aftermarket solutions for trucks, busses and Penta around the globe.
Description:
You work in the Volvo Technical Support Team, where you act as the first point of contact for customers with technical queries. Your task is to understand the customer's questions and needs in their native language, and operate as an external and internal communication element. You will assist the technical support engineers by collecting, registering and conveying essential information required for solving the problem. You will also update the customers on the status of their case.
Your profile:
. A1 or University degree, or equivalent in experience
. Good knowledge of English, Swedish and 2 other European languages.
. Customer-oriented with good spoken and written communication skills
. Technical interest is an asset, but not nessecary!
. Willing to work in a shift system (6-14h, 8-16h, 11-19h, 14-22h)
What we offer:
? Three weeks of full-time comprehensive training, designed to provide you with the extra knowledge necessary for the job.
? An active, challenging role, with the possibility to acquire interesting basic understanding of the automotive technology, or to expand your current knowledge in the field.
? A multicultural and dynamic environment, where diversity is not a clash but an advantage.
? A Competitive salary.

Are you a team player with good communication skills? Then this might be the right job for you.