LAN Technical Support Engineer

InfoCare Service AB erbjuder dig goda karriärmöjligheter och spännande uppdrag inom områden som installation, driftsättning och teknisk support.

Vi är Nordens ledande, oberoende tjänsteleverantör och i Sverige har vi kontor på 24 orter där våra konsulter och tekniker dygnet runt och året om ser till att våra kunder, små som stora, har fungerande och lönsamma IT-system. Våra största kunder återfinns hos allt från dagligvaruhandeln till myndigheter från norr till söder. Nu växer vi ytterligare och söker ännu fler, engagerade kollegor.

We are looking for LAN technical support engineers on behalf of a client in Gothenburg.
Please apply as soon as possible as selection and interviews are ongoing,

Main responsibilities:
• Working in accordance with the LAN deliverables & ensuring agreed SLA & KPI are met
• Closely interacting with the Client counterparts & act as a Technical bridge between onshore & rightshore teams
• Participating in Technical discussion meetings , Biweekly , Monthly operational calls
• Hands on experience with physical installation of the network devices for ex. Routers , switches , wireless WLC , Dell appliances etc
• The Candidate need to work closely with Factory onsite , office onsite teams , work on replacing broken hardware & replacement of the switches.
• The candidate need to have a good working knowledge about connecting fibers MM , SM , Copper cabling , SFP and extending the physical connectivity through patch panels.

Required Skills:
• In-depth knowledge and hands on experience in handling and Troubleshooting a network with static routing and dynamic routing protocols (ospf, eigrp, BGP)
• Good understanding of switching and hands on experience with STP, PVST, RSTP
• In-depth knowledge and hands on experience in handling Cisco Catalyst 6500 switches, Nexus 9K ,Nexus 7K, Nexus 5K, Cisco 2960x, Cisco 3650 , Cisco 9200/9300/9500
• In-depth knowledge and hands on experience in handling and Troubleshooting DC & enterprise network
• Knowledge and hands on experience in handling and troubleshooting Cisco Wireless solutions, hands on experience on cisco 5500, cisco 9800 WLC
• Good to have knowledge on VPC, VPC+, Fabric path, VXLAN implementation & troubleshooting
• Good understanding of monitoring & management tools like Solarwinds & Cisco Prime
• Good understanding of Cisco DNAC & Cisco ISE
• Handling P1 / P2 troubleshooting calls for an Enterprise network

Languages :
• Swedish (preferred)
• English (must)

Driving License : ( preferred )
• Swedish driving license B – Manual transmission
(since this position requires visiting the office , factory and DC locations for break fix , commission/decommission of network devices )

Desired Certification:

• CCNA (Routing and Switching)
• CCNA (Wireless)
• CCNP (Routing and Switching)
At least one Certification from the above list
• Cloud & Agile Certification (preferred)