Launch and Roll out Leader

WHY WE WILL LOVE YOU
ABOUT FMS
The Fulfilment Management System (FMS) project is a recently launched business and user-centric initiative. The shifts in customer shopping behaviors, further accelerated through the Covid pandemic, have made us realized that there is a high urgency to develop new solutions to enable our stores and central fulfilment units to serve our customers in a more convenient and efficient way, as well as to improve the co-worker experience in fulfilment tasks.
We are doing a lot already to close the gap between where we are today and where we need to be; by developing existing and new capabilities and by planning for scalable fulfilment management solutions, we aim to enable future-proof store and central fulfilment operations.

If you want to be part of this exciting journey, please continue reading.
We believe you are good in building relationships across the organization and having influence and personal impact by using your communication and negotiation skills. You have an end-to-end mindset, combined with the ability to switch back and forth between big-picture and detailed discussions. You can work well under pressure and keeping the delivery focus.
To succeed in this role you should have at least 3-5 years of supply chain and project implementation experience. You have knowledge and experience of meeting and interacting with various business partners especially in matrix relationships. Leading and delivering results in complex environments is energizing you. High proficiency in relevant IKEA systems (mainly MHS and ASTRO) and the connected processes is a strong plus.
• Good process knowledge related to supply chain, warehousing operations and service business leading to an excellent customer fulfilment
• Good knowledge of customer and co-worker needs
Excellent knowledge of change management tools and processes
• Self-driven with a strong appetite to take responsibility and deliver results
• Very good planning and organizational skills
Excellent knowledge of project management principles and practices
• Very good communication skills in English, both verbally and written. Any other language is a merit
• Deep knowledge of stakeholder management
• Good knowledge of the IKEA Concept, the IKEA Brand identity, and the IKEA Culture & Values is a plus

A DAY IN YOUR LIFE WITH US
• Responsible for the holistic planning and coordination of FMS's deliverables, that is with a people, process, technology and information perspective in mind
• Working closely with the Digital Unit and other networks to ensure effective communication, market engagement and preparation for a successful delivery
• Ensure organizational readiness in the markets before and during roll-out
• Be a sparring partner towards the markets for all implementation related topics
• Work closely with the other FMS Launch and Roll Out Leaders to leverage on collective learnings and insights
• Create and manage a launch and rollout schedule for short, mid- and long-term FMS deliverables, highlighting potential constraints or risks
• Support the handover of deliverables to future owners

TOGETHER AS A TEAM
The Fulfilment Management System (FMS) project team consists of experienced colleagues with diverse backgrounds. We work in an agile way where each of us takes the lead for parts of the project. As the CFF/FMS organization has their base in Amsterdam (AMSHULT) and Malmö (HUBHULT), we are looking for 1 Launch and Rollout Leader for each location respectively. As a Launch and Roll Out Leader you will be also part of various forums and matrixes in order to secure the successful implementation of the FMS deliverables.