Lead Analyst

Job Summary
Global Information Management (Global IM) supports the Tetra Pak Group with all aspects of Information Management. We set the information management strategy and standards and work together with Tetra Pak’s Global Process Owners to automate our business processes making sure we run projects & services that provide the greatest value for Tetra Pak and its Customers. Global IM has approx. 850 employees in four main sites: Chakan in India, Lund in Sweden, Denton in the USA and in Singapore.


We are looking for an IT professional, who will be IT Service Lead in the area of Software Development.


This is a permanent position, based in Lund, Sweden.

What you will do
As IT Service Lead, you will be responsible to lead the day-to day work of the service to ensure delivery according to service definition. Furthermore:
Work Manager for the team that delivers the service
Responsible for the delivery of day-to-day operational activities
Drive continuous improvements and cost saving plans.
Through experience on the IT Service Management drive process compliance and performance.

We believe you have
Bachelors degree in Science in Information Systems or equivalent
A professional career with at least 5 years of experience in IT
Strong skills on IT Service Management knowledge, focusing on:
Incident Management
Request Fulfilment
Problem Management
Change Management
Service Catalogue Management
Continuous Service Improvement
Business knowledge
Strong IT process knowledge
Strong Requirement Management skills
Intercultural skills
Good English communication skills, verbally as well as in writing

We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements



Apply now!
If you are inspired to be part of our promise to protect what’s good; for food, people and planet, please complete and submit your CV in English to HR.Res.Admin.Sweden@tetrapak.com no later than 2023-01