Lead Developer

Are you interested in shaping the future of manufacturing and being a part of a winning team? Then come explore your next great opportunity with us at! We're now looking for a Lead Developer with a focus on Dynamics 365 Omnichannel to join our Sandvik Coromant Global Business Process & Technology team.
We’re a market-leading manufacturer of tools and tooling systems for advanced industrial metal cutting. Creating and sharing ground-breaking manufacturing solutions is what we do, and we believe that competence is nothing without the right attitude. Right now, we’re on a digital journey and strengthening our ability to execute on our company strategy. Sharing knowledge is a vital part of our business and we want to find someone with a mindset aligned with that. Are you intrigued? Please keep reading – it's exciting times to jump onboard!
About the job
As a Lead Developer you support our business in understanding the capabilities and possibilities in the Customer Service landscape supported by Dynamics 365. The focus is D365 Customer Service and Omnichannel/Customer Service Workspace with the Live Chat and Voice channels with continued focus on enabling new channels. You perform IT-system development according to business demands and ensure that system improvements are successfully implemented and adopted. More hands-on duties are to create pre-studies, system specifications and Proof-of-concepts. You design and implement our Dynamics 365 and Power Platform landscape, while constantly exploring the roadmap and new opportunities as well as take the lead in creating the systems software design requirements – which you base on both functional and non-functional requirements of our business. Managing scalability, security, accessibility and extensibility are other important items on your agenda and you’re comfortable in achieving results both on your own but also via others.
Having several interesting initiatives in the pipeline, we're at the forefront when it comes to adapting new functionality. We also have a close collaboration with our partners, giving us a unique opportunity to both get early insights and shape the roadmap of our products. You drive enhancement not only in our solutions but also in our way of working and tools used.
This role is ideally situated in Sweden, at our Sandvik Coromant head office in Sandviken. For the right candidate, we can be flexible on the location - so don't hesitate to apply, wherever you are!
Who you are
We believe you hold a university degree in IT or have a similar work history – this combined with solid experience within the field, and confidence in the development of Dynamics 365 Customer services modules, specifically Omnichannel as a developer/architect. Acting in a truly global environment calls for excellent communication skills in English. You’re naturally a problem solver and result-oriented person.
You have technical competence in:
JavaScript, C# and CRM SDK
Plugin development and debugging
Power Automate
Workflows integrations
Dynamics 365 Customer Service

It's an advantage if you also have competence in the following systems:
MS Dynamics CRM certification (developer)
D365 Omnichannel/Customer Service Workspace with Live Chat and Voice channels
Contact centre solutions and telecom infrastructure, PVA
Azure stack (Logic Apps, Azure functions, ACS, Synapse/DataLake)

You're a driven individual who enjoys the mix of the technical world and people interactions – ready to influence both business stakeholders and colleagues. You enjoy an open, agile environment and you easily see the work process from a helicopter perspective – looking at the future, detect how the details contribute to the bigger picture, and view challenges as a great way of growing and developing. Being an engaged listener, with a communicative approach, you're also fine with the spotlight as some presentations and training activities are included in your work. You have the ability to work effectively with global virtual teams in different time zones.
Our culture
Innovation is in our DNA and we’re proud to shape the future of manufacturing in close collaboration with our customers and partners. We believe in an inclusive, equal and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits, as well as many different career opportunities in an inspiring global environment. Meet some of your future colleagues at our career page or visit our website, LinkedIn or Facebook page to get to know us further.
How to apply
Send your application no later than April 12, 2023. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0052696).
As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
Contact information
Are you curious to know more about this position? Contact your future manager:
Sanika Bhagwat, Customer Interaction Process & Technology Manager, at sanika.bhagwat@sandvik.com or +91 960 795 04 66
Union contacts
Thomas Lilja, Unionen, +46 (0)26-26 66 59
Göran Norell, Akademikerföreningen, +46 (0)26-26 65 74
Peter Olsson-Andrée, Ledarna, +46 (0)26-26 19 84

For more information about the recruitment process, please contact HR Services at +46 (0)26-26 14 44.
Recruitment Specialist
Anton Karlsson
Sandvik Coromant is part of the global industrial engineering group Sandvik and is at the forefront of developing manufacturing tools and machining solutions, with knowledge that drives the industry standards and innovations demanded by the metalworking industry now and in the next industrial era. Collaborations with educational institutions, extensive investment in research and development and strong customer partnership ensure the development of machining technologies that change, lead and drive the future of manufacturing. Sandvik Coromant owns over 1700 patents worldwide, employs around 8000 staff and is represented in more than 150 countries.