Lead UX Designer - Web and Product Pages

Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Lead UX Designer
Volvo Cars is on an ambitious journey to redefine what it means to learn about and shop for our products across our digital touch points. We are looking for our lead UX designer to guide a team that creates great experiences; turning customer insights into impactful business solutions and great customer journeys. The Lead UX designer will focus on developing design strategies for Volvo’s Web and eCommerce team , which is exploring new ways people will shop for cars. You will work with teams focused on delivering Volvo's front door, Volvocars.com which is present in 113 countries globally. You will create the entry of our eCommerce experience and create a digital experience worthy of a luxury brand.

Main responsibilities include:
* Deliver product strategies and high-level designs based on customer insights and business needs.
* Deliver key design artifacts such as user flows, wireframes, and prototypes that balance design aesthetics with intuitive functionality.
* Develop a deep understanding of our customer needs and pain-points, serving as an expert for your product team and develop ideas for new and enhanced features.
* Communicating designs, ideas, and rationale with your team using data and customer insights.
* Pro-actively work with partners across the company to understand and collect customer and business insights.
* Collaborate with other designers and ensure a seamless customer experience across Volvo’s digital landscape.
* Be an internal thought-leader on user experience best practices and trends.


Who you are:
* You’ve been designing for 8+ years for a consumer-focused ecommerce company, so you understand what it takes to create elegant, consumer-oriented experiences.
* You are a versatile designer who uses a full range of skills—product design, interaction design, service design and visual design — to ensure you deliver magical experiences to the customer.
* You are a strategic thinker, and look for ways of simplifying the experiences for the customer across a broad spectrum of touch-points.
* You’re a strong communicator. Who can inspire teams towards action and empathy for the user.
* You are a strong collaborator, who can work with not only design parterns, but many other stakeholders from marketing to engineering.
* You have a people-focused design mentality. Constantly looking to hone your design instinct through user feedback. Whether that’s hands-on user research or a quantitative A/B test.


Show, don’t tell
Applicants must provide a portfolio of work as part of their application.

Location
Sweden

About Volvo Car Group
The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired premium car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people onboard. People with passion, energy, business sense and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.