Lead UX Researcher Mobile UX

The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired premium car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people onboard. People with passion, energy, business sense and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.

We are seeking a Lead UX Researcher to join the Mobile UX team within the UX Organization at our Headquarters in Gothenburg, Sweden) (International applications are welcome). 

Why now?
Volvo Cars is on an ambitious journey to redefine what it means to own a vehicle during a time of rapid change in the transport industry. Volvo Cars is looking to redefine all aspects of the car ecosystem including mobility solutions, autonomous driving, vehicle electrification, sustainability, and digital purchases and engagement. User Experience as a discipline is a key part of Volvo Cars' strategy and the UX organization gathers insights about our users, and redefines and elevates their experience of Volvo's products and services.



Your mission
You will collaborate on a global scale, working with product teams, business stakeholders, engineers, and designers to provide insights that guide future digital products, and conduct user tests on prototypes in order to continuously improve our digital mobile experiences. You will work within the UX organization alongside designers, content strategists, and other researchers. As the Lead Mobile UX Researcher you will work closely with researchers in other verticals, such as Vision, Guide, and Car. 





How to learn more and apply

We look forward to receiving your application!

For questions about the team, position, and recruitment process, please contact Senior Recruiter to the UX Organization, Megan Reif, at megan.reif.dyfvermark@volvocars.com](mailto:megan.reif.dyfvermark@volvocars.com.

Please note that applications (CVs and Portfolios) via email will not be accepted.

There is no need for a cover letter, but please answer the screening questions.

If you upload or (preferably) link to your your public or private online portfolio where you have documented your research work and processes, your application will be prioritized.

The UX Organization is growing and has several roles in the pipeline. If you would like to stay in contact about this as well as future positions, you are welcome to create your career account at Volvo Cars so we can contact you about future roles. Be sure to indicate that you are interested in being contacted about other positions AND that you make your profile available to all Volvo Cars recruiters in your country/region so we can share it with relevant hiring managers.

You and your skills
We believe that you are a UX researcher with a degree in psychology, Human Computer/Machine Interaction, social science, or related fields and about eight years' experience conducting research for digital products and a strong understanding of how qualitative and quantitative research can guide interaction design and visual design. You are a person who recognizes that communicating process, methods, and insights and advocating for the user is as important as designing and implementing the research. You are comfortable defining, planning, and conducting user research and delivering actionable insights to product and design teams.

It would be an advantage if you have experience working in a consumer-focused tech company.