LEAD WAITER / STAR-TENDER

We need an exceptional and passionate food and beverage professional to join our F&B team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. Join Generator, be yourself.
WHO ARE WE
Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Casual F&B Crew member for Generator Stockholm.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story and brand to life.
ABOUT GENERATOR STOCKHOLM
Generator Stockholm not only highlights the rich cultural history, unique social fabric, and a strong sense of design and patterning, but brings together said creative design with inspired art, great food, drink, and on-trend music and events to create a Stockholm hot spot. Reflecting the city’s vibrant and eclectic culture – you’ll experience all that Stockholm has to offer at its best, all by staying here.
NUTS AND BOLTS OF THE JOB
· Report to the F&B Supervisor/Manager
· Be assigned to Hilma (@hilmastockholm), our lead Bar and Restaurant, but you may cross over to other outlets temporarily or permanently depending on your skills, ambitions and business requirements
· Have sound knowledge and experience working with great coffee, cocktails, wine and food with the courage to offer something a little different to the Hilma guest
· Be competent and knowledgeable in wines and cocktails
· Take ownership of the guest journey to ensure that we create a truly unique Hilma experience.
· Respond quickly and efficiently to all customer requests and enquiries, ensuring that you maintain a “can do” attitude at all times
· Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
· Be responsible for all cash handling whilst you are on duty
· Be part of a great team within your department that get Generator and want to be themselves
· Know your customers like you know your friends
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
WHAT’S IN YOUR DNA
· Love good coffee, craft beer and great food
· Always keep cool under pressure
· Have a passion for service and guest experience
· Show commerciality with a strong passion for driving revenue
· Understand stock-control and keep costs to a minimum
· Be creative, innovative and digitally smart
· Be a ‘people person’, social and always love our guests
· Like getting your hands dirty, wherever, whenever, because you will
· Be an excellent communicator
· Available to work when needed
· Swedish proficiency or another Nordic language is mandatory for this role
· You must be eligible to work in the EU to be considered for this role
YOUR ROCK STAR EXPERIENCE
· Experience working within the hospitality/service industry
· A passion for your city, for travelling and for trending food and drinks concepts
· Knowledge of contemporary interests and the city
· Have a genuine interest and enthusiasm for service