Learning Lead, Process & IT Tools

IKEA is on an exciting digital transformation journey. We are developing innovative digital solutions building for the future. In the middle of all this we need to support our co-workers when they learn and work with both existing and new digital solutions and ways of working.

Do you have a passion for creating great learning solutions? Do you understand the different moments of learning needs a co-worker might have and can create the learning and performance support for that? Have you perhaps also worked in a digital context and are able to connect the business process and the digital side into excellent performance support.

In this role you will work at IKEA of Sweden, IoS, responsible for developing the IKEA range and making it available to stores and customers all over the world. The Process & IT Tools department in the Range & Product Development organisation supports co-workers working in the product development process with the digital tools and process they need to perform their tasks.

You will support different areas, but one main will be the PLM (Product Lifecycle Management) area, where we are implementing new ways of working along with improved digital capabilities. We are looking for an experienced Learning Lead to join our team and to support co-workers with great learning and performance support solutions.

The purpose of this job is to enable the co-workers at IKEA to learn and perform tasks, connected to the digital capabilities we are responsible for. We work closely together with the Product Owners/Solution Owners as well as process and Subject Matter Experts. We apply a “performance first” mind-set, meaning we design learning and performance support for what the co-worker needs when he/she is doing the job, and then we add any needed additional formal learning activities. We learn and apply the 5 Moments of Need framework.

In this job you will need to keep a holistic view of the project and product scope, as well as being detailed in creating specific learning and support modules. It’s a hands-on job where you will need to be familiar with authoring and screen recording tools like Adobe Captivate. You will need to have a good eye for graphical and visual communication, and apply the IKEA tone of voice.

Your assignment will include:
Together with business stakeholders, Solution Owners and other learning resources: analyze learning and performance support needs.
Design and develop the learning and performance support solutions.
Secure that the learning and performance support solutions are up to date and available to the target groups.
Together with your learning team, stay up to date on new tools and ways of working with learning.


Please send us your application – CV and letter of motivation – in English. We really want to get to know you, so make sure you tell us why you would be a good fit for this role. We are interviewing continuously and will the close the advert when we find the right candidate. So do not hesitate to apply today by submitting your CV and motivational letter in English latest 2bd of May.

If you have any questions regarding the position, please contact hiring manager Marie Svensson at + +46 72-352 71 93

If you have any questions about the recruitment process, please contact contact Recruitment Specialist Jakob Bergström at +46 70-147 48 90.