Lobby Ambassador

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future. Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

We need to be the employer of choice and in order to be that, we need to build an attractive workplace. How we meet and greet employees and guest is an important part of build attraction. We are therefore looking for a team of strong individuals with the role of Lobby Ambassadors were service and hospitality comes naturally.
So if you are an experienced Lobby Ambassador who wants to be part of Volvo Cars mission to change the automotive experience and make people’s lives less complicated, then we have the perfect job for you in Workplace Experience.

What you’ll do
We are looking for a passionate person who is going to be the public face of Volvo Cars with tasks that are important both for the people and for us as an organization. A lobby Ambassador for us is the person who sees everyone. They enthusiastically welcoming all guests, answering all questions, and managing the expectations in the most positive way through knowledge of our product and services. The Lobby Ambassadors assist employees and visitors with handling of packages, mails, access cards, photo shoots, bookings etc. And for the customers who are curious about our products and technic, our Lobby Ambassador gladly educate and demonstrate about electric driving experiences. 
And this is your profile
We are looking for a person with strong sense for customer service, with documented education in service & hospitality and also experience within this area from the industry or similar. The ultimate candidate would have a passion for electric vehicles and have the ability to understand and easily convey technical details in a simple way.
You have documented experience in the products of service and sales. You are fluent in English and speaks (at least) one of the Scandinavian languages. Furthermore you can demonstrate strong written and verbal communication skills. Driver license is required.

You on a personal level
We believe that you are a person with a big heart that values a diversified workplace, you care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for taking care of people.
You take pride in giving a high level of service and being part of creating unforgettable guest experiences. You have the ability to relate to and communicate well with people with your positive mindset. You pay attention to details and love to meet and exceed guest expectations, provide positive and courteous service and to go the extra mile.
You bring the team together, you take initiative and you contribute to a good working environment.

How To Learn More And Apply
Is this you? Please don’t wait with your application, we will start the recruitment process immediately. We welcome your application by the 6th of March at the latest. Please submit your application in English, and note we do not handle any applications over email due to GDPR.

For additional questions about the position feel free to contact, Hanna Johansson, Hospitality Manager, at hanna.johansson.6@volvocars.com or recruiter Klara Ymsén at Klara.ymsen@volvocars.com. 
Warm welcome with your application!