Lobby Ambassador

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

About us
We need to attract new skills to meet the future, and be the employer of choice. To be that we need to build an attractive workplace. 
How we meet and greet employees and guest is an important part of build attraction. 

We are now looking for a new Lobby Ambassador to our team in Volvo Cars Torslanda 
If you are an experienced Lobby Ambassador who wants to be part of Volvo Cars mission to change the automotive experience and make people’s lives less complicated, we have the perfect job for you in Workplace Experience.

What you’ll do
We are looking for a passionate person who is going to be the public face of Volvo Cars with tasks that are important both for the people and for us as an organization.
A Lobby Ambassador for us is the person who sees everyone, enthusiastically welcoming all guests, answering all questions, and managing the expectations in the most positive way through knowledge of our product and services. 

The Lobby Ambassador assist employees and visitors with handling of packages, access cards, photo shoots, bookings of conference rooms etc.
You will handle individual information thru the Volvo Cars access systems, apply for access and support our consultants.
As part of the workplace experience team, you are also expected to create an environment with a positive vibe thru various hospitality activations. The lobby ambassador creates and bring joy, smiles and making sure the lobby area always has a vivid and human centric atmosphere.

And this is your profile
We are looking for a person with strong sense for customer service and hospitality.
You have education in service & hospitality and/or some years of experience within Hotel, Customer Care or similar service and hospitality related work. 
The ultimate candidate would have a passion for electric vehicles and have the ability to understand and easily convey technical details in a simple way.
Experience from service product sales in meritorious.
You are fluent in English (verbal and spoken) and preferably in one of the Scandinavian languages.
Furthermore, you can demonstrate strong communication skills both in writing and verbally. 
Driver license is required.

You on a personal level
We believe that you are a person with a big heart that values a diversified workplace, you
care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for taking care of people.
You take pride in giving a high level of service and being part of creating unforgettable guest experiences. 
You have the ability to relate to and communicate well with people with your positive mindset. You pay attention to details and love to meet and exceed guest expectations, provide positive and courteous service and to go the extra mile.
You bring the team together, you take initiative, and you contribute to a good working environment. 

How to learn more and apply
We welcome your application by the 10/12-2023 at the latest. 
Please submit your application in English and note we do not handle any applications over email due to GDPR.
For additional questions about the position, feel free to contact, Anders Ledhagen, Hospitality Manager, at anders.ledhagen@volvocars.com
For questions regarding the recruitment process, please contact Senior Recruiter, at pedram Yousefi, pedram.yousefi@volvocars.com