Lobby Host Lead

Are you passionate about service, used to work under pressure and leading a team?

We are looking for you who gets excited about of being part of creating tomorrow’s office trends for our client, a global tech company in the vibrant city center of Stockholm.

If this sounds like you, then we are now looking to recruit a Lobby Hosts Lead to ensure the best experience for our internal and external guests at all times.

 Your role


• Responsible for leading and inspiring a team of 5 members
• Creating experiences together with the team that make our guests feel welcome, important and seen
• Handle administrative process, such as analytics, statistics, invoicing and vendor management
• Set, maintain, and follow Standard Operational Procedures
• Conduct audits and follow-ups, collaborating with the local service teams to ensure the space offers a 5-star experience at all times
• Establish and develop the team, plan workshops/training for the team members and serve as a mentor for the day-to-day tasks
• Proactively recommend service enrichments and efficiencies that enhance the lobby experience
• Part of daily operations in the lobby area as well as assisting with meetings & events

 Are you up for the challenge?


• Previous experience in similar role in an office, hotel and/or relevant education.
• Professional and cool under pressure
• Tech savvy and interested in new solutions
• Customer focused with attention to details and passion for service
• Proactive, flexible, dedicated and a creative problem solver
• Excellent interpersonal skills and good a communicator verbally and in writing
• Self-managed, embracing own initiatives
• Solid computer and systems knowledge, good financial understanding and administrative skills
• Bold and dare to deliver to the next level, to exceed all expectations
• Sharing our values of creating a sustainable and inclusive environment
• Fluent in Swedish & English

What we can offer you


• Being part of a global team delivering all Facility Services beyond expectations to our client in a thriving environment located in the Urban Escape Community
• Contributing to the continuous development of our services
• A dynamic and challenging job where every day will be different
• Continuous learning and development within Sodexo

Interviews take place on an ongoing basis, send the application as soon as possible, but no later than October 2nd.

For questions about the position contact: kaj.tekari@sodexo.com

 


Sodexo was founded in 1966 by the Frenchman Pierre Bellon. With a few thousand French francs in his pocket, his strong momentum and entrepreneurial spirit, he established a small service company delivering food to corporate staff in his home town Marseilles. Today Sodexo is one of the largest employers in the world, operating in 67 countries. We are worldwide leaders within Quality of Life Services, with customers both within the private- and public sector and institutions. We offer integrated services within Facilities Management: workplace services, cleaning, food services and utilities- and conferencing. We contribute to the well-being of employees, streamline the businesses and secure that all important service functions are working within companies, hospitals, schools and other workplaces. Our commitment for sustainability, development of our employees and promotion of diversity is widely known around the world. We have also received some prestigious awards within these areas during the years.

Our Nordic revenue is 633 million euros and we occupy 10 000 employees. This makes us one of the leading Nordic companies within Service Management.