Logistics and Quality Specialist

Ocado Group’s mission is to transform online grocery through cutting-edge technology and automation. Our pioneering Ocado Smart Platform (OSP), which combines our proprietary end-to-end software systems with our physical fulfilment assets, offers grocery retailers a faster, more flexible, cost-efficient and low-risk way to develop an online grocery business.


We currently have partnerships in place with M&S (UK), Groupe Casino (France), Sobeys (Canada), ICA Gruppen (Sweden), Kroger (US), Coles Supermarkets (Australia) and Aeon (Japan) - with plans for future growth.


Within Ocado Group sits Platform Implementation, whose mission is ‘to orchestrate the implementation of Ocado’s platforms globally’. This department focuses on the full programme management life cycle of the implementation of our highly automated, multi-million pound Customer Fulfilment Centres (CFCs) - from pre-deal, through to the design, construction, installation, testing and ‘go-live’ phases (with all the process and portfolio management in between). This department is instrumental in ensuring we deliver these CFCs on time, to budget, and to the specific requirements of each client.


The Construction and Installation (C&I) department is responsible for delivering the physical elements of all Ocado Group projects globally. The Logistics and Quality Specialist sits within the Install Excellence team, and acts as the logistics and quality representative for the wider C&I department, developing and reinforcing a positive logistics and quality culture and advising on best practice and improvements.

The ideal candidate for this role will be a solid all-rounder, able to understand technical issues, identify their potential impacts to project programs, and produce accurate business cases in order to drive positive change.


This role takes accountability for:


Develop processes, procedures and document templates for logistics and quality
Acting as a representative for C&I with respect to logistics and quality
Communicating with global site teams to identify and mitigate against logistics quality issues.
Driving the collection of logistics and quality related data globally
Performing install analyses to identify opportunities and waste within Ocado’s installation and commissioning projects
Analysing and presenting data in an easy to read format
Conducting root cause analyses on issues found
Driving the continuous improvement of Ocado’s installation and commissioning through design and process change



Travel to Head office in Hatfield along with national and international sites, as per project requirements, will be required
In this job, I am accountable for:
Supporting cross functional development and verification of logistics processes
Defining site based logistics deliverables
Developing and ongoing management of logistics documentation templates
Assessing the on site logistics requirements globally for all projects types
Creating logistics training material and rolling out across logistics coordinators globally
Acting as an escalation point for logistics and quality issue that cannot be resolved at a site level
Undertaking site logistics activities, where required
Auditing sites globally for logistics and quality
Regular reporting of KPIs relating to material consumption, spares, wastage, part defect trend analysis to name but a few
Identifying key continuous improvement initiatives for global implementation
Management of engineering change through construction and Installation, and collaborating with the wider quality team throughout Platform Implementation.
Working closely with Engineering and Supply Chain to ensure products conform to the latest drawing, specification and workmanship standards, as well as ensuring that Construction and Install requirements are met.
Lead 8D investigation activities
Driving process and continuous improvement activities



Skills, Experience and Qualifications:
Minimum:
Demonstrable experience in Logistics and Quality Assurance / Management
Experience in the Material Handling Equipment market
Experience working within an engineering and project management environment
Excellent written and verbal communication skills
Working understanding of Google Workspace
Have the means to travel to sites nationally and internationally
Current driving licence