Mainframe Incident Specialist

Are you ready to embark on an exciting journey as a Guardian of seamless Payment experiences? We are currently seeking a highly skilled and detail-oriented individual to join our development team as a Mainframe Incident Specialist. If you thrive in a fast-paced environment and possess a passion for resolving challenges, then this job advertisement is tailor-made for you!
Imagine yourself as the mastermind who identifies potential hiccups in our payment mainframe application and resolves them swiftly and efficiently. You'll dive deep into our application, enhancing your technical expertise to monitor and troubleshoot any errors or anomalies. You will be part of our team of mainframe developer working SAFe.

Your day-to-day tasks will include:

- Responding promptly to incident tickets and troubleshooting issues on mainframe.

- Conducting regular checks on our mainframe application to identify any errors or issues.

- Analysing and diagnosing problems, identifying root causes, and implementing effective solutions.

- Collaborating with and supporting cross-functional team(s) to investigate and diagnose Payment-related problems.

- Documenting and communicating issues and their resolutions to stakeholders, ensuring transparency.

- Staying up to date with the latest industry trends and best practices to continually improve our processes.

In Swedbank you have the opportunity to:

- Take part of an innovative and leading bank to create and enable state of the art technical solutions

- Work in a team of developers in a SAFe agile environment

- Alongside other skilled agile engineers working on different layers of the applications to make sure our application is running 24/7

- Collaborate with other team members to create success



What is needed in this role:

- University degree within IT/Business

- Strong experience working with mainframe systems

- Cobol, DB2, ZOS, TSO, OPC, ISPF, JCL

- Solid understanding of incident management principles and practises

- Proven experience in monitoring, troubleshooting, and resolving payment processing applications

- Knowledge of XML processing using DB2 is desirable

- Experience in corporate payments using ISO20022 standards is desirable

- Excellent communication skills in English, both verbal and written to effectively collaborate with stakeholders



At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion and openness. We support the continuous development and enable you to take the lead in your career and find inspiring challenges. We take care of your well-being by providing a sustainable and flexible working environment. As an employee, you will be part of the Group performance program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and teamwork - together we make a difference.

Join our team and...


..contribute to our culture at Swedbank, based on community, simplicity, and friendliness. Together, we work in a transparent and open atmosphere where each team member is an important piece of the puzzle for our success as a bank. It makes it fun to go to work, take the chance and become part of us.” Farshad Akondi, your future manager



We look forward to receiving your application by 04.08.2023.
Location: Stockholm

Contacts

Recruiting manager: Farshad Akoandi, +46734201387

SACO: Henrik Joelsson

Finansförbundet: Kristine Nordin, +46 8 5859 3748

We want to inform you that the selection process may begin after the summer holidays.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.

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