Maintenance Helpdesk Coordinator

Amerikanska Ambassaden söker:

Titel: Maintenance Helpdesk Coordinator


NOTE: ALL ORDINARY RESIDENT APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

BASIC FUNCTION OF POSITION:
.Act as the primary contact for all maintenance work order requests and coordinate with the requestor and responsible parties.
.Receives written and verbal requests for services and ascertains all of the necessary information to determine whether the work is a landlord or Embassy responsibility.
.Input the request into WOW system and coordinate the implementation of the work with GSO housing coordinator for landlord responsibilities, or the Facilities section for Embassy responsibilities.
.Act as the primary liaison between the requester and responsible parties for all work order requests.Track the status of the work orders and provide support and regular updates to the requester.
QUALIFICATIONS REQUIRED:

.Completion of secondary school.Completion of vocational or technical school recognized as producing a fully qualified technician in one of the building trades is preferable.
.Minimum of two years experience with a service industry or office environment that provides a product or service to customers.
.Level 3 English is required.Level 4 Swedish is required.
.Basic knowledge of computers and software.
.Must have excellent interpersonal skills and be able to handle a large workload and multipul tasks.Must be organized, methodical and decisive.
BASIC REQUIREMENTS:
.This position is available to Swedish nationals or permanent legal residents as well as
American citizens with permanent residence permits in Sweden, under the terms of
the Rockefeller amendment authorizing Embassies to hire Americans abroad for FSN
positions and Embassy American Family Members.
.Applicants must be at least 18 years of age.
.Applicants are selected for appointment on the basis of education, experience, and suitability for the position to be filled.
.The selected applicant is subject to medical clearance and limited security investigation and clearance.
SELECTION PROCESS:
Applicants are selected for appointment on the basis of the education, experience, and suitability for the position to be filled.When equally qualified, Eligible Family Members and U.S.Veterans will be given preference.Therefore, it is essential that all candidates address the required qualifications above in the application.

APPLICATION INFORMATION:

A selected candidate who is currently employed as an FSN or PSA+ must have served 52 weeks at the current grade level in order to qualify for any promotion.

ADDITIONAL SELECTION CRITERIA

.The Office of Human Resources will consider nepotism/conflict of interest, budget, and visa status in determining successful candidacy.
.Current employees serving six months probationary period are not eligible to apply.
.Applicants must be eligible for employment under host government laws and regulations.

ANSÖKAN
Enbart skriftlig, senast July 6, 2009
AG referens: Maintenance Helpdesk Coordinator