Maintenance & Technical Roll-Out Manager

Within Sandvik Group, we’re passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers. Right now, we’re taking an exciting step in transforming our market-leading business even further within the area of stone crushers and screening equipment for the mining and construction industries. We do this by founding an independent, growth-oriented and customer-centric business area by the name of Sandvik Rock Processing Solutions. A place of inclusive collaboration, agility and innovation - where we nurture an ever-growing portfolio of products and solutions based on the needs of the market, and where pioneering software technology meets the core of manufacturing.
We’re now looking for a Maintenance & Technical Roll-Out Manager to join our Digital Development Center – someone who wants to engage with a broad network of sales resources, customers and internal stakeholders as we’re creating a strong digital offering for this new business area. Are you eager to join us?
Let’s talk about your job
In this position, you provide support to our product line management, sales representatives, as well as our internal partners when it comes to the digital offering and the digital platform of Sandvik Rock Processing Solutions. You’re the main point of contact for sales resources in our sales areas – both in operations and during roll out – and you actively help us prepare for upcoming launches and updates of new features. For example, you assist our sales areas with the onboarding of new customers and make sure that the process surrounding this runs smoothly. You also administer support systems (as far as we need them), and you ensure that product information is aligned and that the distribution of technical documentation to our regional markets is done in the best of ways.
Collaboration is key in your job, and you work alongside our UX Design Lead to collect and prioritize information and requests from our sales area and customers, as well as with our System Architect and Tech Lead to sort any arising issues in a timely manner. You establish ways of working by involving our stakeholders and you contribute in bringing world class into our digital offer.
Basically, you’re the kind of person that does what it takes to help anyone new to digital to get a more comfortable understanding of digital solutions, so that they can do their job successfully. You might not always know or understand everything yourself, but then you make sure to explore, investigate and find the answers you need to explain to others.
You report to the Head of Digital Business Development, and this position is preferably based in the Svedala/Malmö area, although Stockholm or other locations close to our business could be discussed.
And what about you?
We’re looking for someone with an academic degree in a relevant field, combined with broad technical knowledge and a will to really understand our digital offer. You have most likely had similar roles within backline or customer support in the past. You have a project manager’s mindset and are very skilled at managing many different stakeholders. Since we act in a global setting, you must also communicate fluently in English.
Working in structured and systematic ways makes it easy for you to gather and follow up information, and you make sure we have the input we need to enhance our digital offering. You really enjoy a changing environment, and you have an agile approach to solving issues. A major driving force for you is to connect with people and create excellent collaborations, and as you’re both open minded and socially confident, you handle this with ease!
A glimpse of our culture 
At Sandvik, we’re tech driven, innovative and entrepreneurial! For us, success is a team effort, and we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences.
How to apply?
Please send us your application no later than December 13, 2020. We have an open and fair recruitment process - where we welcome all applicants, and where we evaluate every unique application in line with the specified requirements profile to find the best match for the position. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0022014).
Contact us
Are you interested in learning more about this exciting position? Please contact:
Petra Sundström, Head of Digital Business Development, +46 (0)70 766 76 76
Union contacts - Sweden
Mårten Lindberg, Unionen, +46 (0)40 409 240
Riccardo Repetto, Akademikerföreningen, +46 (0)40 409 394
Michael Wicktor-Ohlsson, Ledarna, +46 (0)40 409 025
For more information about our recruitment process, please contact HR Services, +46 (0)26 261 444.
Recruitment Specialist
Ulrika Gruffman
Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and sustainability. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining industry and rock excavation within the construction industry; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2019, the Group had approximately 40,000 employees and revenues of about 100 billion SEK in more than 160 countries within continuing operations.