Manager Digital Front-End

Who we are 

We’re here to connect you to what matters most, and by doing so, empowering societies. As a Telenor employee, you will be part of a large, international organization that goes beyond customers – we want to play a meaningful role in the societies we serve. Being connected can change your life, and we’re serious about helping our services make the widest possible impact.   

We are now looking for a dedicated and technically skilled leader to join us on our journey. Telenor is rapidly heading towards the digital future and we are looking for people with a natural proactive drive who wants to make a difference.   

What you’ll do  

In this role you will lead, and play a vital role, in our B2C Digital Front-end tribe which is currently part of a big transformation within Telenor. The B2C Digital Front-end tribe has a key role in our digital transformation journey with responsibility of e.g. development and operations of our digital & managed channels. We develop services and content that drives our digital business and service going forward, as well as simplifying and improving our customers everyday flow through a world class customer experience. We do this with an agile mindset and methodology closely with our friends in marketing where we always keep the customer in focus. Every day we try to learn more and ensure our teams happiness.  

  

As our leader you will be responsible for two squads within the B2C Digital Front-end consisting of 15-20 employees. Both teams work in a full agile and cross-functional setup. You need to be passionate about people – recruiting, developing and shaping the team as well as driving a cultural shift from being reactively accepting requirements to actively engage in the team mission. You will be the one ensuring we have the best people with the right knowledge at the right time, to deliver and maintain a modularized, speed-optimized digital front-end IT stack ensuring consistent customer journey across all our products with digital customer interactions and automated internal processes. 

Moreover, you’ll work closely with your squads to ensure our vendors are performing up to our expectations, resolvent of any impediments that hinder the development of our systems as well as budget -and personnel responsibility. 

Who are you 

We are looking for someone with a desire and drive to shape the agenda for our digital & supporting our managed channels and play a key role in our digital transformation. In order to succeed, we believe that you have previous experience in leading highly technical personnel in an agile software development environment. Also, you would most likely have experience from an API centric digital service layer and various CMS’s. 

We believe you are a person that makes an impact, easily engage people and help setting clear directions for a team. You are a strong leader and act as an ambassador for the organization in how to coach and develop the team. You have strong skills within communication and change management. You feel accountable for the work done and you take pride in question and changing the status quo. You dare to speak up when necessary and seek input and feedback to improve further. We believe that you are skilled in stakeholder management and that you are great in building a big network within the organization. 

Our promise 

We promise you a human company eager to learn and rapidly adapt to a digital reality.  You will be welcomed into a skilled team of professional and knowledgeable colleagues. In addition, you will get: 
* A flexible way of work - have a lunch workout without having to rush back, leave/pick up the kids from school? This is no problem if you make sure your team is happy and you deliver your work 
* A generous health and benefit package with wellness grant, health insurance, ”give me a break”-days, employee discounts, regular health checks, occupational pension and much more 
* Development programs to deepen your knowledge and broaden the competence. 

  

Come join us now 

If you are interested and would like to know more, please contact Rickard Tauson (Tribe Lead Digital Front-End) rickard.tauson@telenor.se. Please do not send your CV via email as these will not be evaluated. 

Good to know 
* We evaluate candidates continuously so please apply today 
* According to Telenor's policy, we conduct background checks on the final candidate 
* Location: Stockholm