Manager for Avionics Systems Customer Support Unit

At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.

What you will be a part of
Want to work at the cutting edge of technology in an international environment? If so, you are welcome to Saab Avionics Systems. Our employees are our greatest resource and always will be. We are therefore looking for committed and motivated employees with a high degree of professionalism and goal orientation. We place great emphasis on building trust internally and to our customers. We are looking for employees who want to work in an environment characterized by knowledge, expertise and trust.



Your role
The role as manager for the Customer Support unit within Business Unit Avionics Systems requires a combination of business and management skills and technical understanding from an engineering, manufacturing and product in service point of view. You will have responsibility for the the overall goals and results within Avionics Customer Support and After Sales business.
You will be part of forming a new strategy to grow this business within after sales and customer support. The unit is initially formed of around about 5 employees, but is expected to grow. The work will be performed in close collaboration with the Product Area management teams, Product Owners and our customers. You will report to the Head of the Product Area Control & Actuation and be a member of the product area management team.

Your skills and experience
We envision a management team where each member contributes with their individual experiences and skills to create an effective and dynamic environment.
We are looking for a person with excellent leadership and business skills and with the ability to empower employees. As a manager you will demonstrate communicative leadership skills in order to create commitment and energy within the organisation. Your ability to establish a performance driven culture within your unit will be of outmost importance.

Appropriate professional or postgraduate qualification in a business oriented or technical discipline.
Experience of Customer Support business is important.
Business understanding and customer focus.
Understanding and ability to work in an international environment.
Proven ability to take decisions to improve profitability.
Strong drive, perseverance and ability to generate energy.

About Saab
Saab is a global defence and security company operating in the fields of air,land and naval defence, civil security and commercial aeronautics. We number 14,700 employees and have operations on all continents. Technologically we are leaders in many areas, and one-fifth of our earnings are spent on research and development. Saab is also a company with opportunities. A company where we see diversity as an asset and where you have both considerable responsibility and good opportunities for advancing in your career. But also a company that respects each person’s needs for a rewarding life beyond work.