Manager for Network Services

Sandvik IT Services is raising the digital bar even higher. We’re aiming to improve our agility, create tech-driven solutions and help capture the right business opportunities. It’s all about establishing a stronger entrepreneurial drive in our company, and we need passionate people leaders with curious minds, collaborative spirits and the power of initiative.

Within our End User Services, we support Sandvik globally with end user and connectivity services. For this function we’re now looking for a Manager for our Network Services – someone that brings a broad perspective and a great ability to influence and energize the development of the team. Working in a constantly changing environment calls for open-minded and business-driven people with good technical understanding. Does this seem like a job for you? Then we’re looking forward to your application!

About the job
In this position, you’re accountable for managing all aspects of our services and service production - ensuring a successful delivery to our users while also managing an outsourced environment. You define the content and follow up on service levels both internally and externally. By creating and maintaining service improvements plans, you have full management responsibility for budget, delivery and quality. Broad networks and great collaboration are key in this job, and you establish good relations with key stakeholders and business representatives. By doing so, you contribute to the overall development of our End User Services function within Sandvik IT Services.

On top of this, you’re a motivational and coaching leader for your team of 25 internal resources and external consultants performing network services tasks across the globe, but mainly in Sweden and India. You’re also in charge of managing our main network providers and this means that you need to spend a significant part in operational and tactical supplier steering.

You’ll have flexible working conditions, but your office is in either Stockholm or Sandviken (Sweden). Some national and international travel is normally a natural part of your job.

And what about you?
We’re looking for someone with a bachelor’s in Business Administration or IT, but you might also have gained the relevant experience from a working career. What’s important is your knowledge of global IT delivery and how to manage this within a corporate business. You have previous experience from a leading position, where people and supplier management has been part of your everyday work, and you truly enjoy developing both teams and individuals. We’re an international business, and this means that your communication skills in English and Swedish must be great, both verbally and in writing.

Your personality is key to us! With strong management skills, the ability to form successful customer relations and the knowledge of how to build effective global teams, you’re well suited for this role. You’re passionate about giving the best service, and capable of implementing changes to improve and develop our worldwide operations. Being perceptive and understanding, you easily create a trusting environment for collaboration and for reaching business goals. You also inspire and motivate your team members – creating both team spirit and enthusiasm.

Our Sandvik culture
Sandvik is a high-tech and global engineering group, rapidly developing into new, digital offerings. We believe in a collaborative and inclusive culture, where innovations are part of everyday life. For us, it’s clear that our diversities form a solid foundation for achieving great results. Learn more about our business and our people by visiting or website, LinkedIn or Facebook.

How to apply
Please send us your application no later than February 22, 2021. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0016936).


Contact us
Do you want more information about this job? Please contact:
Claes Westberg, recruiting manager, +46 (0)26 261 820

Union contacts – Sweden
Malena Rackner, Unionen, +46 (0)26 262 748
Fredrik Andersson, Akademikerföreningen, +46 (0)26 262 718
Peter Olsson-Andrée, Ledarna, +46 (0)26 261 984

To learn about our recruitment process, please contact HR Services, +46 (0)26 261 444.

Recruitment Specialist
André Söderholm

We have already decided on what advertising channels and marketing campaigns we wish to use, and respectfully decline any additional contacts.