Manager Operations

Who we are 

We’re here to connect you to what matters most, and by doing so, empowering societies. As a Telenor employee, you will be part of a large, international organisation that goes beyond customers – we want to play an important role in the societies we serve. Being connected can change your life, and we’re serious about helping our services make the widest possible impact. 

Telenor is rapidly heading towards the digital future and we are looking for brilliant people to join our digital transformation journey in Sweden. Do you have an interest in technology and like to challenge the telecom industry and want to create great customer experiences? Do you have a sense of humor and prefer seeking solutions rather than pointing out problems? Then, please keep on reading. 

 

We are transforming 

At Telenor we are accelerating our digital transformation. In the Fixed and Mobile Convergence Tribe, we are building a new, modern and fast-paced software development organization with a mission to transform our core and build a world class business support system to support smooth customer journeys.  

 

What you’ll do 

As Manager Operations you will be instrumental in securing that our customers have a smooth experience of our solutions. You will be responsible to drive the operational agenda short term and long term in our tribe. You will ensure that any issues in our production environment are quickly identified and solved, through either other squads in our tribe or outside.  

 

To achieve this you will have a small team of experts and a larger virtual team containing developers from the development squads. You need to enjoy working in a fast-paced environment with rapid changes, sometimes in a state of “controlled chaos”. In this you are expected to create a common direction for operations, including relevant measurements and reporting. All this for a software solution that our customers use every day, around the clock.  

 

Who are you 

You are a seasoned leader within software development, used to work in an agile context. You have a passion for quality and years of experience working with monitoring complex business critical solutions. Your communication skills are excellent, both to developers as well as to top management, and you are not afraid of challenge yourself and your colleagues to get the work done. You are always striving for improvements and love to understand current challenges and how to mitigate them.  

 

Our promise  

A balanced workforce is key to our success. To secure that, we’re committed to fostering a working environment where our employees are supported and empowered in all areas of their work. We promise you a company eager to learn and rapidly adapt to a digital world where you’ll be welcomed into a skilled team of professional and knowledgeable colleagues. In addition, you’ll get: 
* A flexible way of work - have a lunch workout without having to rush back, leave/pick up the kids from school? This is not a problem as long as your squad is happy and your work gets done. 
* A generous health and benefit package with wellness grant, health insurance, ”give me a break”-days, employee discounts, regular health checks, occupational pension and much more. 
* The possibility to continuously deepen your knowledge and broaden the competence you would like to expand on. 

 

Come join us now 

If you are interested and would like to know more, please contact Hanna Svanholt, hanna.svanholt@telenor.se. Please do not send your CV via email as these will not be evaluated. 

 

Good to know

* According to Telenor's policy, we conduct background checks on the final candidate for all recruitments
* Location: Stockholm 
* Please apply today as we are evaluating and interviewing candidates continuously.