Manager - Product Specialists, Video Platform

Do you see yourself as a team-oriented leader who is driven by developing and inspiring others towards a common goal? Now you have the chance to manage a team with highly skilled people that are a key part in support and improvements for our products & solutions.

Who is your future team?
As we have grown, we are now looking for new managers for the two product specialist teams (Video Product & Video Platform) within Product Management and this is one of the open positions. You will lead your team, report and collaborate with me (director of this organization) and the manager for the other team. We will work together to get this new setup of the organization in place.

By Video Platform we refer to AXIS OS, which is a Linux based multimedia platform that is used on almost all Axis devices. The team consists of 6 product specialists, one Product Information Specialist and one developer for our support tools.

The role of the product specialists, in the team you will be responsible for, can in large be divided into these areas:

* Take part in the development of new products/functionality, as an expert on customer needs, expectations and requirements. This includes involvement in internal projects, product documentation and meetings with external partners and suppliers.
* Solve customer cases: Solve and prioritize support cases of a high complexity, either on your own, or in close cooperation with Axis engineers or external suppliers.
* Drive competence: Create training materials, run product training sessions and create self-help content for customers.
* Maintain and develop product functionality: Identify new requirements and areas which cause problems, plan for new functionality, maintain existing product functionality, assist in pre-sales issues, etc.

What will you do?
You will be responsible for the competent and self-going people in this team. Your role will be to see that all pre-conditions are there for them to do a great job, in form of a good work environment, clear role expectations, necessary tools and competence development.

As manager you will be responsible for budget forecasting, recruitment, development talks and salary setting for your team.

You will also be responsible for driving strategic initiatives within the Axis OS platform.
Together with me you will work for a good service level towards our regions and R&D. We will be jointly responsible for enabling good collaboration and team spirit for the organization.

Who are you?
We are looking for someone who will lead the team from a people perspective and strive to see people grow. You combine the skill of listening with the skill of deciding and find a good balance between the two. You love being in a leading role but also to dig down and help out where it is needed.

Taking care of your team and seeing every individual is important to you. You are a communicative and sociable person that helps with building the team spirit and enable collaboration. You are a good listener and contribute to an open work climate. You will be an ambassador for the team and always have the best in mind for our company.

You will interact with a lot of different persons in your role and you need to be good at growing your contact network. Education and information sharing are important parts in the role and you have a pedagogic approach as well as being fluent in both English and preferably Swedish.

You have a technical background with a Bachelor degree or similar. We'd love to hear that you have leadership experience in some form, either from a manager role or from project management. Experience from product development, customer support and knowledge about Axis products is a merit.

Some travel might be required in this role.

What we will offer you
This is a great opportunity to be responsible for an important team that brings great value to Axis. We work in an innovative and global organization that takes great pride in delivering world-class, high-quality products, services and solutions to our customers. You will be working with your own team and colleagues from many different departments globally in a fruitful mix of people, products and problem solving.

The Product Management Team
Within Product Management we have three different organizations: Product Managers, Product Specialists, and the Product Introduction Management team.

Product Management is responsible for video hardware products at Axis. Our scope includes for example portfolio planning, product planning, managing the products' life cycle, education & training and handling of complex support issues. Our interfaces are both internal such as R&D, Sales & Marketing, Technical Services and Operations as well as external customers, partners and suppliers.

Ready to Act?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. Do you want to grow with us?
Find out more from our recruiting manager Marcus Widerberg, at phone +46 46 272 3027.