Manager User Experience

Manager User Experience
Volvo Group IT Manager – User Experience
We are now looking for a Manager - User Experience

User Experience
The mission of the UX is to infuse UX & Front End DevelopmentI best practises into the application development process, thereby improving the user experience & customer satisfaction, user productivity, work quality and reduced user training cost.


Wanted profile
We are looking for a leader who can enable business transformation in the User Experience area within Group IT and globally.
You will cooperate with various stakeholders and need to navigate with ease in a multi-cultural environment, therefore we value your innovative and creative mind-set in order to inspire and challenge the organization.

An interest to build & develop a thriving group with good results is a must. A strong quality focus and a personal drive is also important to reach the objectives and targets set for your group, understanding how these contributes to the Volvo Group vision and IT strategy.


Position description
As Manager - User Experience you will have the responsibility to lead and develop a group focusing on User Experience. You will support the Volvo Group by providing professional services - built on a unique combination of Volvo business knowledge and UI\UX competence.
As manager of the Center of Excellence you are expected to:

• Lead & develop a team consisting of UX strategists, UX designers and Front-end developers.
• Lead the technology roadmap & development of the UX/Front-end area in Group IT
• Perform pre-solutioning/prototyping & POCs to support ideation to implementation with a measurable impact in the User Experience space to demonstrate value add
• Resposible for the development of services, methods and way of working for UX and Front-end, ensuring compliance with standards, technologies and trends
• Responsible for resource planning and people management in the given area to ensure the developement of people & skills
• Resposible for trainings, support and coaching in UX and Front-end area
• Responsible to build skills in the UX& Front End Development area within the organization and through outreach to partners, vendors, association with universities and external events
• Identify, build, and leverage relationships with relevant suppliers to secure the skills for upcoming demands in UX and Front End Development
• Responsible to drive initiatives and technology events to further develop Group IT and the UX and Front End Development area globally and connect with business stakeholders
• Coordinate activities with other parts of the organization as required to bring in collaboration and synergy
• Coordinate support systems and initiatives through the lens of UX in XR, Mobility, IoT, AI, Machine Learning and Digitalization Strategy

Required competencies
· Previous management experience required; preferably 5-10 years of leadership experience in a Leading People position
· Excellent communication & presentation skills, both to internal and external parties
· Genuine interest for developing and coaching people and teams
· Strong organizational agility and proven experience in driving change
· Proven experience in networking and stakeholder management in a cross functional & multi-cultural environment
· Experience from IT consulting and experience from working in a IT delivery organization (project & runtime) would be a plus
· Demonstrated experience in User Experience area
· Complete proficiency in English
· Relevant university degree, preferably in UX or related creative discipline

Required leadership competencies

· Customer Focus - Listen to and talk with customers and about their needs, desires and challenges.
· Collaborates – Create excellent results through teamwork and open dialogue
· Drives Engagement - Engaged and committed and give more to meet our goals
· Adapts to Cultural Differences - Experience managing teams across cultural and national boundaries
· Cultivates Innovation - Innovative and find smart ways to create new solutions and business to achieve best results
· Drives results - Expect a lot from our-selves and others, and walk the extra mile to do a great job
· Strategic mindset - See the big picture and know when to let go of an idea, a project or a plan
Location: Gothenburg, Sweden
Travel required: Occasional