Marketplace - Business Expert / Project Manager to External & New Sales

Company Description


The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviours are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands.
We continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.




Job Description


We are now looking for a Project Manager with marketplace and/or e-commerce expertise to join External & New Sales Channels Product Area within our new Business Tech organization.
In the External & New Sales Channels Product Area you will belong to the Wholesale Product team, and project lead expansion initiatives using agile ways of working.
The Wholesale team is responsible for onboarding new partners and continuously improving existing partners’ experience of buying and selling H&M Group assortment on marketplaces. The Team has an end-to-end responsibility for the Business Tech Wholesale solutions, which means that the team has an intense collaboration with several product teams across other Business Tech domains and product areas. You will also act as a Wholesale ambassador and promote the growth potential of the Business.
About the role
The Team responsible for acting as the single point of contact to our marketplace partners around solution creation, development roadmap and backlogs. As Business Expert you will work closely together with many different stakeholders in other Business Tech products as well as with central H&M functions, Brands, and external Wholesale partners. Furthermore, you will be coordinating cross-functional and cross-product initiatives, analyzing, executing and following-up on initiatives, from idea to go live.
You will also...
securing progress, explaining, anchoring the Business model, all with the aim to maximize Business impact, benefit, and value/effects.
Supporting the Team in prioritizing the right expansion initiatives from a profitability and customer (and Brand) value perspective
Collaborating with many different stakeholders, internal and external ones





Qualifications


We believe that you are solution-focused, a great communicator, and a team player. You are a positive and energetic connector and a collaborator; you build trust and relationships at all levels. You can gather, analyze, understand partner and Business needs, and create a product value proposition based on identified partner and market opportunity.
You understand impact against product backlog and impact on the team and have the confidence to make quick decisions and support the Product Owner and product team to make sure that the right things constantly are prioritized. You are truly a “doer”, willing to get hands-on solving any problems needed to make the team move forward.
We believe that you have the following:
Degree within Business and / or Engineering or equivalent
At least 5 years of experience from e-commerce and / or marketplace business and great understanding of its business processes (i.e., customer order management, merchandising, logistics and warehouse, accounting, BI etc.)
Interest in technology / digital development supporting all processes for e-commerce and / or marketplace business (i.e., order management, merchandising, logistics and warehouse, accounting, BI etc.)
Have excellent experience in stakeholder management
Act as a leader and probably have leadership experience
Have great experience in project management
Strong communication & presentation skills
Fluent in English, oral and written





Additional Information


Do you think we are a match? We hope so!
Apply with CV and, as a suggestion, a personal letter 16/1 at the latest. Positions will be filled on an ongoing basis.