Arbetsbeskrivning
Om tjänsten : Master Trainer (Home Appliances) Purpose of the role:Together with PM develop and create relevant educations. To provide, through training and education, the local power trainer in DK/NO/FI, and in Sweden the internal staff with the right knowledge of Samsung products and their benefits. Job scope and key deliverables:
- Create Nordic training material and educations with end user benefits in focus
- Ensure local power trainers knowledge of Samsung products and its benefits
- Make internal staff understand the benefits of Samsung products and their USP
- Create training material for the customer program Fast Track.
- Create and localize training materials
Role Tasks:
- Together with PM, create training material and plan for f2f and online executions thru out all Nordic countries
- Follow up on Nordic education progress and reporting to appropriate stake holder(s)
- Educate local Power trainers
- Educate Field Force in the specifications and benefits of Samsung products
- Educate KAM in the specifications and benefits of Samsung products
- Educate Samsung Support in the specifications and benefits of Samsung products
- Communicate our strongest USP´s on key products
- Joint store visits with RS to understand the floor sales men needs
- Joint educations with RS to collect feedback on the trainings from floor sales men
- Localize training materials to fit the local market
- Educate in Samsung history and create Samsung pride
What makes this role interesting for a candidate?By giving a better understanding and raising awareness about Samsung's products to increase sales in stores. Motivate and run a good training structure with consistency throughout the year. Know competition to further enhance Samsung's unique selling points.
Kvalifikationer Main competence:
- Leading & Deciding. Takes control and exercises leadership. Initiates action, gives direction.
- Interacting and Presenting. Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.
- Organizing and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
Most relevant qualifications, education and training:
- A good understanding of digital as a communication and sales channel
- Structured and administrative “doer”.
- Driven and self-driven with an eye for quality
- MS office knowledge
- Creative and flexible
Most relevant previous work experience:
- Experience from the industry in training, marketing, communication roles or similar I preferred.
Required language skills:
- Fluency in English & other Nordic Language
Om arbetsgivaren 21Activa är ett bemannings- och rekryteringsföretag med över 50 års samlad erfarenhet från bemannings- och rekryteringsbranschen.Vi har stor erfarenhet av bemanning inom lager, logistik, transport och administration, både på arbetar-och tjänstemannasidan.
Vi har självklart kollektivavtal och är auktoriserade hos Kompetensföretagen. Vi sitter i lokaler i Rosersbergs och i Arlandastads industriområde och våra kunder finns i Stockholmsområdet, Uppsala och i Mälardalen.Vår filosofi är enkel, vi ska vara samarbetspartnern som finns på plats för våra kunder OCH vi ska ha den mest nöjda personalen i branschen. För välmående personal gör ett bättre jobb och kunderna når bättre resultat.