Medical Information and Patient Safety Officer

Presentation
On behalf of our client, AstraZeneca, we are now looking for a Medical Information and Patient Safety Officer for a temporary assignment in Södertälje. The assignment which is full-time will start 2017-09-01 and last until 2018-03-31. Selections and interviews are held on an ongoing basis, so please submit your application as soon as possible. Cover letter and cv/resume must be in English.

Arbetsuppgifter
The main responsibility is to handle customer complaints from the Nordic Baltic countries, while ensuring timely and efficient complaint handling in the Nordic and Baltic countries.

Typical Accountabilities

- Responsible for managing customer complaints
- Develops and maintains complaint systems and procedures
- Performs trending and analyses the trends in the complaints
- Identifies actions for reducing number of complaints
- Follows local trends and legislations
- Identifies potential quality issues within the complaints, raise this to Responsible persons, Quality Lead or Manufacturing sites
- Local Recall Administrator; Sweden
- Coordinates the work with CIP (Compliance Improvement plan)
- SOP owner
- Communicates with local Competent Authority
- Contributes to the development of an effective team
- Ensure personal competence development
- Contributes to the overall development of the department and positive attitude towards working and developing
- Active contribution to continuous improvements within the function
- Provides high quality, comprehensive, technical and scientific expertise and information for physicians, nurses and pharmacies on AstraZeneca product range.
- Handles Adverse Events from the local markets
- Assures tasks are of correct quality and in accordance with written procedures and current legal requirements and internal standards

Internal and External Contacts/Customers

- Local QPs/Recall administrators in the Nordic-Baltic countries
- Regulatory Operations
- Operations customer complaint team
- GES
- Marketing function
- Trade associations
- Pharmacies
- HCPs



Utbildning/erfarenhet
Essential Requirements

- Master's degree in Pharmacy or equivalent
- Excellent knowledge in English and local language

Desired Requirements

- At least 2 years of experience in pharmaceutical industry, preferably in QA or in pharmacy
- Solid business acumen and a good GDP toolbox to apply
- Good at influencing and building relationships with senior stakeholders
- Ability to plan, communicate and drive processes and projects all the way to the finish line


Förmåner
We take good care of our consultants and we offer social activities, as well as help in planning your future career. Your consultant manager is well experienced from your field, and knows how to get the most out of your assignment.

As a Poolia employee, you are included in the requirements concerning agreements on terms of employment by Unionen. Moreover, you get a grant for working out at your choice of place. You are also covered by a health insurance.

Företagsbeskrivning
Poolia Life Science can offer several opportunities for skilled people with a background in biochemistry, chemical engineering or science. We work with Sweden’s leading pharmaceutical and life science companies. So whether you’re interested in research, regulatory affairs, quality assurance, environmental and quality control, sales and marketing, or just want a career change, we have the job for you.

Working as a consultant suits whoever wants to get a lot of experience in a short period of time. We offer you the chance to work with well-known brands at renowned companies where you can develop your skills. If you’re looking for a world of exciting assignments and new contacts, you’ll like being a consultant.

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

Sluttext
Please apply by registering your CV here on our website. Click on the "Ansök" button to the right. It is our recommendation that you register as much information as possible and that you attach a complete CV-document. Please check that your correct e-mail address is registered.

Poolia is a registered staffing agency, meaning that we comply with the requirements set by Bemanningsföretagen - the Swedish Association of Staffing Agencies.

Language
en-GB