Meeting the Customer Specialist – BA Dining, Workspaces and Outdoor

Do you have passion for Sales and being part of creating a great meeting with the customer in a rapidly changing retail environment? Are you a person that loves challenges and see these as opportunities? Do you get energy from influencing, interacting and working together with people from the whole value chain? Are you interested join our teams with a lot of passion for developing IKEA? 

Come and join our great team where we are working together, taking part and wanting to make a difference. We are now looking for a Meeting the Customer specialist for HFB8, Dining

The IKEA vision, the IKEA business idea and the IKEA values are our source of inspiration about why we do what we do and how we do it. The IKEA direction, is our latest guiding star on what it takes to continue the success of IKEA We are determined to build a new tomorrow and continue to deliver better products and better homes to the customers, and growth & profitability to IKEA, although it requires that we are better than ever before.

Business Area (BA) DOW, Dining, Outdoor & Secondary Storage and Workspaces is a very exciting business area with a mission to reach more of the many people. We have ambitious plans, exciting range and great people. We are contributing to make the life of the many better with easy and affordable solutions. We are a growing business and with our ambitious plans we will continue developing our range offer and business.

You will  ensure that the sales related requirements for a successful meeting with the customer are incorporated within the development of a defined business for both NEWs and running range.
Maximize the sales and growth opportunities with the new offer we are developing by acting as an ambassador for the needs of IKEA customers and IKEA retailing in an omni-channel market dimension within the product development process.
Your main work tasks will be: 
Responsible for securing that all easy buying and easy selling requirements (guarantees, services, after sales, easy assembly-installation, easy transport, range knowledge, planning tools, sales solutions, and packaging) are fully understood in the Product Development Team and included in the product development process within a defined range offer, product and range level.
Responsible to ensure that the sales related requirements for a successful meeting with the customer are incorporated within the development of a defined business for both NEWs and running range
Responsible for planning and executing the requirement of easy buying and easy selling, together with relevant stakeholders.
Responsible for securing the product pricing based on the value-based pricing principles
Responsible for the communicating the requirements for Retail readiness to all IKEA retailers.
Responsible for range and product knowledge content related to easy buying and selling


This is a place where you can focus on doing what you love.

Please send us your application – CV and letter of motivation – in English. We really want to get to know you, so make sure you tell us why you would be a good fit for this role. The last day to send your application is the 5th of October 2021. Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates.

If you have any questions about the position, you are welcome to contact Sales Manager Simona Buganza at simonacinziasabr.buganza@inter.ikea.com If you have any questions regarding the recruitment process, please contact Recruiter, Marie Sandman on +46 768545309