Microsoft SQL Analyst sökes till HP i Dublin

Elan IT ReSource är ett av Sveriges och Europas ledande företag inom bemanning och rekrytering av IT-personal.Vi erbjuder konsulter och rekrytering inom hela IT-området, från IT-chefer, projektledare och systemutvecklare till nätverks- och supporttekniker.Vi finns i Stockholm, Göteborg och Malmö och har över 750 konsulter i Sverige.Elan är ett bolag inom Manpowergruppen.Elan IT söker för HPs räkning i Dublin ett antal tjänster bland annat en Microsoft SQL Analyst.Förmånligt flyttpaket erbjuds.HP is committed to being a world-class provider of customer support through flexibility, hard work and market competitive performance and remuneration.Our customers expect to be served by knowledgeable, courteous, committed, confident and efficient analysts.HP expects employees to adhere to all policies and standards, maintain proficiency in Computer technology and support and pro-actively inform co-workers.HP offers in return industry leading training and development, a competitive salary, unrivalled career opportunities and world-class facilities. Arbetsbeskrivning The objective of the Microsoft SQL Analyst is to resolve remote users IT problems remotely.The Microsoft SQL Analyst responds to external clients requiring technical support for technical incidents.The candidate validates customer entitlements and gives high level technical support through information gathering, analytical trouble shooting and problem research..Resolves customer issues using the tools and systems available . Completes follow-on actions as appropriate, e.g.dispatch materials, send communications, escalate problems..Retains ownership of each case until problem is resolved or resolution is identified .Observes strict compliance to licensing, copyright and trademark legislation .Protects confidential, sensitive information and materials . Accomplishes other duties as required Vem är du?. Customer oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution.. Capable of being self-managed, be a team player, quality conscious, flexible and be eager to share and acquire knowledge.. Excellent customer, telephone, oral and written communications skills. . Analytical troubleshooting skills.. Positive attitude towards all team members, customers and partners.Encourages outstanding team morale and maintains highest ethical standards.. Delivers market competitive performance balanced between productivity, cost and quality.Technical requirements: - Excellent knowledge of 2 or more operating systems.- A broad understanding of the structural design of the PC.- Excellent communication and organizational skills.- Excellent knowledge in the following: - Microsoft SQL Server . Excellent understating of the Microsoft SQL Server structure .Proven troubleshooting skills and experience .Knowledge of the Microsoft SQL diagnostic tools . Previous experience on Microsoft SQL performances tuning . Ideally the candidate would have experience in Microsoft SQL High Availability environment - Knowledge on one or more of the following technologies would be an advantage . Internet Information Services (IIS) . Internet Security and Acceleration Server (ISA) . MS Access Kontaktperson Låter ovanstående tjänst intressant?Vänligen registrera dig på www.elanit.se och sök denna tjänst.Har du frågor?