MISSION LEADER - Stockholm

Veritaz is a fast-growing IT-consultant firm. Our company is made up of insanely bright people from over 4 countries, and we are located in Sweden, UK, US and Pakistan. The voyage has been incredible this far, but it is only the beginning.
Assignment Description:
We are looking for a Mission Leader for being the bridge between business and IT. Within the assignment, you must, among other things, receive orders from the business, convert to technical orders and coordinate the delivery.
What you'll do:
● Facilitating cross-channel feedback across the organisation to management and executive teams.
● Working with team leaders, managers, and department heads to learn departmental needs and goals.
● Ensuring that all activities conform to local, federal, industry and company standards along with Identifying and resolving any problems in the processes.
● Observing, reviewing, and analysing processes to identify inefficiencies and areas where improvements could be made.
● Designing and maintaining clear operational guides to ensure consistency of operations.
● Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization.
● Collaborating with management and executives to set departmental and organization-wide goals.
Who you are:
● Possess at least 3 years of IT work experience with a focus on infrastructure in the last 8 years and in technical project management.
● Experience in leadership role in a larger IT operations organization (more than 100 employees and several technical platforms).
● Prior experience with ITIL process Incident, Problem and Change and method support within the ITIL process Service Level Management and work with Service Design Package.
● Proven experience in project management model Pejl or equivalent along with requirements for operability (eg alarm setting, logging, monitoring, performance, etc.) in larger IT development projects.