National Sales Manager

"Radisson Hotel Group is a leading hospitality company serving as a true host and best partner to guests, owners, business partners and talent. Our eight unique hotel brands offer award-winning and exceptional hotel experiences, originating from our strong Scandinavian heritage of design and innovation. Our brands embody our modern vision of hospitality, including authentic local tastes, stylish living design, unique locations and vibrant social scenes.

Radisson Hotel Group brings a refreshed commitment to hospitality leadership to meet the changing travel industry and the bespoke needs of our guests. We provide exceptional service in all of our hotels across the globe and strive to deliver a hospitality experience that is beyond guest expectations."



Join us in creating memorable moments for our clients and putting our guest centre stage!
Are you a driven executer, well organized and think beyond the project list in order to deliver results? And do you want to be part of a Nordic energetic and professional sales team?
We are looking for the right person to connect the dots and support our sales teams in Nordics.


ABOUT THE POSITION:
The key responsibilities for this role are to support the sales organization in Nordics (Denmark, Norway, Sweden) - by providing reporting, administration, supporting and general office management.
The Sales Support Manager strives to deliver the best service and support, both to external (clients) and internal stakeholders. He/she knows the hospitality business and understand the market situations with competitors and customer mix. He/she takes a broad view and recognizes opportunities and what can be achieved. This role works across borders and loves international collaboration. This role supports ad hocly the Area RFP process as a coordinating facilitator across the Area and with liaison to the Central RFP team. Last, but not least - The Sales Support Manager embraces challenging assignments, situations and opportunities that extend beyond their comfort zone!


ROLE & RESPONSIBILITIES:
·       Plans and support the execution of client events and trade-fairs, - and participate as needed.
·       Support in client meeting planning, - and attend as needed.
·       Liaises with Area and Regional DOS to co-ordinate & communicate Regional/Area Sales activities.
·       Liaises with Marketing to ensure Sales activities and related Marketing support is coordinated.
·       Organizes the distribution of promotional information and collateral.
·       Self-education on special programs, to train sales teams and take on championship role
·       Works with all systems and manage the system training and subscription of team members.
·       Ensures that internal databases comply with GDPR regulations.
·       Support in SOP creations and implementations.
·       Pulls and consolidates statistics for clients and for sales team members as requested.
·       Involved in invoice handling and collecting of supporting documentation.
·       Chases hotels for non-paid invoices (kick-back fees, participation fees and system licenses)
·       Supports the RFP process in the Area and liaise with the global /central RFP teams.
·       Handles technical issues within systems and support Sales teams accordingly
·       Take on special projects ad hoc, as required.
·       Manages internal visit calendars/events.
·       Supports Area DOS
 
 SKILLS & EXPERIENCE:
·       Experience within a Sales Support function.
·       Strong business and commercial awareness.
·       Proficient in the use of Microsoft Office, particularly MS Excel.
·       Strong technical skills, easy to adapt to new systems.
·       Excellent communication skills, both verbally and in writing.
·       RFP process knowledge.
·       Well organized with the ability to plan and manage own workload.
·       Self-motivated with the ability to work under pressure.
·       Some experience with SAP Sales Cloud, Lanyon and hotel systems.
·       Experience with actively participating in a team environment, whilst demonstrating the capability to work independently
·       Strong administrative skills
Does this sound like you? Come join us and make every moment matter!
 
Additional information
The role refers to Area Director of Sales – Northern Europe, or as re-directed by this role.
Location Copenhagen or Stockholm.
 
Want to apply? 
Suitable candidates will be called forward for interviews throughout the entire recruitment process.