NetNames söker efter en Sales Coordinator

PerformIQ

Företagspresentation
NetNames is a leading provider of domain names, protecting critical online assets and internet-related services. Established in 1995, the company has registered over 2 million domain names. With a wide range of services, NetNames´ clients come from many industries and include well-known companies including over 30 % of the FTSE 100.

Tjänstebeskrivning
Are you an administrative team player who likes to build relationships and have a strong customer focus? Then this position is something for you.

Job description:

Managing our NetNames clients, the Sales Coordinator offers first class domain name management support to our clients directly and through their team. The role reports into the Sales Support Manager and the objective is to manage the more administrative duties involved in account management, in order to free up valuable time for our dedicated Account Managers.

• Primary role will be solving general support queries promptly and effectively
• Day to day support for the Account Manager and Corporate Clients
• Liaison with other internal departments to ensure registration work is carried out in a timely and accurate manner
• External communication and research in order to fulfil sales/order for clients
• Data entry and accurate record tracking
• Responsible for all corporate email folders
• Keeping track of and pushing orders through
• Telephone support and email support
• Liaison with local offices to determine necessary documentation is in place
• Provide support, procedural advice and status updates to the account management team as required


Krav på person
Experience:

• Fluency in Swedish and English in oral essential
• Key attention to detail
• Ability to work systematically and the ability to multitask
• IT literacy, MS Office and especially Excel
• Excellent communication skills on all levels
• Experience in customer service
• Ability to work well under presure
We see it as an advantage if you previously belonged to associations/sports, please state what activity you are engaged. The personal suitability is crucial to the appointment of this position.

Date: By appointment
Type: Full time
Location: Stockholm, Sweden

In this recruitment process we work with PerformIQ. For questions please contact Recruitment Consultant Edvard Sjöberg at 073-353 75 13 or edvard.sjoberg@performiq.se. Interviews will be held continuously and we will therefore need your application in Swedish and English as soon as possible.