Network Delivery Coordinator

Company Description
Vattenfall is one of Europe’s largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the UK. The Vattenfall Group has approximately 20,000 employees. We have been electrifying industries, powering homes and transforming life through innovation for more than 100 years. We now want to make fossil free living possible within one generation and we are driving the transition to a sustainable energy system.


Job Description
Technology cannot tackle the climate change. People knowing technology can.
For our Network Operations team we are now looking for an Network Delivery Coordinator. Are you a passionate and driven person, and enjoy a fast-developing international working environment? We believe that your work will take customer satisfaction and Network delivery to the next level. As Network Delivery Coordinator, your job is the central hub for Network solution delivery, asset, and stock handling.
You will be an integral part of the "technical Back Office" responsible for supporting the lifecycle of network devices operated by Network Operations, Special & Security Operations, and the sourcing partner. Here are the challenging tasks that await you in this role:
Shaping the Development of the Delivery Coordination Role: Your insights and experiences will help shape the role to meet the evolving needs of the organization.

You will be responsible for handling internal customer requests from the Network domain.

Translating Customer Requirements into Orders, both internal and external. This ensures clear communication and facilitates the efficient delivery of network solutions.

Work collaboratively with an international team to utilize existing internal standards.

Play a key role in scheduling and monitoring network-related order requests end-to-end.

Take ownership of asset management for network devices. This involves maintaining accurate records and documentation in the CMDB, ensuring the quality and integrity of the data.

You will drive the yearly end-of-life network process, and be involved in the associated budget forecasting process for hardware and licenses.

You will serve as the primary technical and functional contact person for customers. Your role will be to ensure successful project outcomes, address any technical concerns or issues, and maintain strong customer relationships throughout the project lifecycle.

You will contribute to the efficient and effective delivery of network solutions, support asset management processes, and ensure customer satisfaction within the Network domain. Your role will enable in advancing Vattenfall's goals and maintaining successful network operations.


Qualifications
Skills and requirements
To be successful as Network Delivery Coordinator, be believe that you have/are:
A proactive work style, taking initiative and demonstrating strong communication skills. You are comfortable mediating between different stakeholders and can effectively communicate information and requirements.

A confident and personable mind-set, enabling you to interact professionally with colleagues, customers, and stakeholders. You are not unfamiliar with taking initiatives and decision-making.

Experience working with ITIL processes, including CMDB, Incident Management (INC), and other relevant processes.

The ability to effectively structure and solve complex issues, by having strong analytical skills.

Proficiency in English and good understanding in Swedish, both written and spoken, is required.

You have a solid understanding of IT infrastructure, particularly in the Network domain. Familiarity with network technologies and protocols, such as CISCO, is a plus.

Additionally, the following qualifications would be advantageous but are not mandatory:
Several years of experience as a Delivery Manager and/or in IT Project Management.
An in-depth knowledge of network infrastructure, including CISCO technologies.
Previous experience or knowledge within the energy/utility sector would be a plus.



Additional Information
Location
Solna


What we offer
Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development.
More Information
We welcome your application in English no later than 28th of August, 2023. We kindly request that you do not send applications by any means other than via our website. For further information about the recruitment process please contact responsible recruiter Carolina Osterman, carolina.osterman@vattenfall.com. For more information about the position, please contact Hiring Manager Christian Schwert, +49 40 60 00 54 825.
Trade union representatives in Sweden: Rolf Ohlsson (Akademikerna), Inger Strandberg (Unionen), Christer Gustafsson (Ledarna), Juha Siipilehto (SEKO). To get in contact with the representatives, please call Vattenfall´s switchboard +46 8 739 50 00.
We look forward to receiving your application!

At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be a good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation. Click here for further information.


The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, Validata.


Since Vattenfall is a part of the Swedish critical infrastructure, many of our services are security classed. If this position is security classed the final candidates might be subjected to a security vetting process, according to the Swedish legislation.


We look forward to receiving your application!