Network Engineer

Role – Technology Analyst
Technology – Network
Location – Stockholm , Sweden
Job Description
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Roles & Responsibilities:
Ensure that Network infrastructure at the client site is configured, tested, apply monitoring tools and operational.
Under the guidance senior Networking Engineers, ensure Network infrastructure and systems remain operational through proactively identifying, investigate and resolving incidents and problems.
Identify problems and errors prior to or when they occur, log all such incidents in a timely manner.
Liaise with all stakeholders including client IT environments, vendors, carriers, and internal teams to expedite diagnosis of errors and problems and to identify a resolution.
Strictly comply with ITIL processes and procedures. Display a strong client service orientation and strive to always meet SLAs.
Ability to communicate well and to capture all pertinent details when required.
Produce breach and other reports to identify failures and shortcomings.
Escalate issues to 3rd party vendors if necessary.
Your role
In the role of Technology Analyst, you will act as a primary developer om applications. You will eventually conduct requirement analysis, define the activities and modules to develop and lead execution to guarantee superior outcomes. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required
CCNA/CCNP or relevant certification in Network Domain
Hand-on experience on Network products & technologies like Routers, Switches, Wireless, Firewalls, etc
Must be proficient in English and Swedish Language
2 – 4 years of IT working experience in Network area
Willing to work in shifts
Preferred
Preferably experience working on Network Monitoring Tools like Solarwinds
Troubleshooting Wireless, VPN issues
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer