OBS! Ansökningsperioden för denna annonsen har
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Arbetsbeskrivning
Situated in central Stockholm, the 414 room Radisson Blu Waterfront Hotel, is an ideal spot for both business and leisure travelers. Above and beyond the convenient location, our hotel provides guests with a wide array of services and amenities.
Our rooms have scenic views of both the city and the cay to create a unique atmosphere for our guests and our on-site dining serves delicious international cuisine at the RBG Bar & Grill. Guests can also work up a sweat in the fitness center. Connected to the Radisson Blu Waterfront Hotel, Stockholm Waterfront Congress Center, offers unmatched flexibility for up to 3000 people.
Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Night Auditor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Night Auditor:
-Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Night Auditor:
-Experience in guest relations beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Driving license preferred
-Experience of working with IT systems on various platforms
-Strong communication skills, advanced knowledge of Swedish & English required
Located in the heart of the Swedish capital, the Radisson Blu Waterfront Hotel, Stockholm, is an ideal place for both business and leisure travellers. The hotel is adjacent to both the Waterfront Congress Centre and Central Station, allowing our guests easy access to the city and the surrounding region. The adjacent Waterfront Conference Centre is the city's largest meeting venue, with 21 meeting rooms and 14,000 square metres of space. Our 414 elegant rooms and suites await our guests, where excellent amenities and scenic views of both the city and the bay area combine to create a unique atmosphere.
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.