Night Manager

Situated in central Stockholm, the 414 room Radisson Blu Waterfront Hotel, is an ideal spot for both business and leisure travelers. Above and beyond the convenient location, our hotel provides guests with a wide array of services and amenities.

Our rooms have scenic views of both the city and the cay to create a unique atmosphere for our guests and our on-site dining serves delicious international cuisine at the RBG Bar & Grill. Guests can also work up a sweat in the fitness center. Connected to the Radisson Blu Waterfront Hotel, Stockholm Waterfront Congress Center, offers unmatched flexibility for up to 3000 people.



Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in when others are enjoying a good night's sleep? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Night Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible 24hrs, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Night Manager:
-Supports the smooth running of the Front Office department, where all aspects of the guest journey and experience are delivered to the highest level
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Runs Night Audit and is responsible for Front Office invoicing 
-Manages the Front Office Night Team fostering a culture of growth, development and performance within the department
-Builds and maintains effective working relationships with all key stakeholders
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Night Manager:
-Proven experience in Front Office with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills, advance level of a Scandinavian Language & English 

Situated in the heart of the Swedish capital, the Radisson Blu Waterfront Hotel, Stockholm, is an ideal spot for both business and leisure travelers. The hotel is adjacent to both the Waterfront Congress Centre and Central Station, allowing our guests to access the city and surrounding region with ease. The adjacent Waterfront Conference Centre is the largest venue in the city, boasting 21 meeting rooms and spanning 14,000 square meters of space. Our 414 sleek rooms and suites await our guests, where excellent amenities and scenic views of both the city and bay area come together to create a unique atmosphere. 

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.