Night Manager

Wedged between Stockholm’s striking harbor and cultural city center, the Radisson Collection Strand Hotel offers exceptional accommodation and experiences in the heart of Stockholm. Overlooking the beautiful waterways of Nybroviken, this iconic hotel dating from 1912, represents the best in state-of-the-art Scandinavian style and simplicity. Soak up the warm, welcoming ambiance brought to life through elegant earth tones and natural materials such as wood, leather and stone.

The hotel invites guests to experience a defiantly unconventional hotel in 170 rooms and suites with strong connections to Stockholm's vibrant cultural scene and rich history. The hotel also hosts 4 well-equipped and elegant meeting rooms and an atmospheric on-site restaurant The Strand serving tasty Swedish dishes with a modern twist.



Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter for our guests!
Our first class Front Office Team at Radisson Collection Strand Hotel Stockholm, is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Night Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Night Manager:
-Supports the smooth running of the Front Office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring  both property and company standards are attained and adhered to
-Works proactively, leading and collaborating with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
-Delivers on plans and objectives where guest relations initiatives & hotel targets are achieved
-Effectively supervises the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values the front office team fostering a culture of growth, development and performance within the department
-Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships with all key stakeholders
-Takes ownership to deliver an effective planned guest engagement programme
-Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Night Manager:
-Proven experience in guest relations with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Ability to handle multiple challenging priorities and assignments
- Ability to maintain high security for our guest as employees
-Experienced in using IT systems on various platforms
-Strong communication skills
 
About Radisson Collection Strand Hotel 
Wedged between Stockholm’s striking harbor and cultural city center, the Radisson Collection Strand Hotel offers exceptional accommodation and experiences in the heart of Stockholm. Overlooking the beautiful waterways of Nybroviken, this iconic hotel dating from 1912, represents the best in state-of-the-art Scandinavian style and simplicity. Soak up the warm, welcoming ambiance brought to life through elegant earth tones and natural materials such as wood, leather and stone.

The hotel invites guests to experience a defiantly unconventional hotel in 170 rooms and suites with strong connections to Stockholm's vibrant cultural scene and rich history. The hotel also hosts 4 well-equipped and elegant meeting rooms and an atmospheric on-site restaurant The Strand serving tasty Swedish dishes with a modern twist.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.