Nordic Sales Support Manager

We supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. That’s why everything we do starts with People. Planet. Paint. Our world class portfolio of brands – including International, Interpon, Nordsjö and Sikkens – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from a pioneering paints company that’s committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations. For more information please visit www.akzonobel.com


Are you passionate for both customer service and continuous improvement? Do you have the mindset to exceed customers and organization expectations and value job satisfaction and working balance? Then you are the new colleague we are searching for!

What will you do?
As Sales Support Manager, you will lead a team of 6 people working with customer bonuses and contracts, price adjustments, master data and system support. Your main objective is to ensure efficient sales support processes for the Nordic countries. You will prioritize resources within the group to get the most important tasks done to ensure that our strategic ambitions can be fulfilled. You will work with functions and people on all levels to drive improvement initiatives and solve operational issues. The role is both operational as well as a leadership role for the team. Your main tasks are:
• Responsible for optimization and ensuring well-functioning processes for the sales support processes.
• Responsible for securing a well-functioning organization and secure that the group is proactively represented in relevant groups/meetings.
• Drive optimal cooperation with all functions needed to ensure best optimized service for customers in the Nordics
• Administer the common mailbox for sales support
• Manage customer bonuses
• Administer data files for large customers

The position is located at our site just outside Malmö, and you will report to the Nordic Commercial Operations Manager.

Who are you?
As a person you have strong solid interpersonal skills with a sense of empathy towards your team members and customers. You are a natural leader and a team player with an open mindset and optimism as you are a good communicator and influencer. You are well organized and structured. You are disciplined and self-confident in your daily work.

You have previous business and leadership experience, preferably from commercial operations / sales support. You are skilled in Microsoft Office, Excel, and preferably you also have experience from SAP and Microsoft Dynamics AX. You have a passion for continuous improvement and take every opportunity to make processes easier to use. You have a high service level and always work with customers best interest in mind. You need to have good command of both a Nordic language and English, verbal as well as in writing.

What can AkzoNobel offer you?
At AkzoNobel you are met by a warm and welcoming atmosphere. We work together with a focus on innovation and sustainability, to be the leader in our industry. Diversity enriches our workplaces and we work actively together with our employees to make them thrive and develop. We work strategically to become a better employer. This has resulted in that we have been appointed one of Sweden's Karriärföretag and received Top Employer certification 2022. We offer you an international working environment where you take on rewarding and challenging tasks that broaden your horizon and develop you in your role. You will work with competent and like-minded colleagues who share your attitude and enthusiasm. Welcome!

Your application
We welcome people from all different backgrounds who see sustainability, safety and innovation as important principles. If you have a passion for paint, take the opportunity and submit your application already today for your chance to work together with us! We go through the applications continuously. We do not accept applications via email or phone.


For more information about the vacancy, please contact Karin Cederlund, Sales Support Manager, karin.cederlund@akzonobel.com
For more information about the recruitment process, please contact Christina Borin, Talent Acquisition Lead Nordics, +46 76 112 8564