Nordic Speaking Project Assistant (Swedish, Danish and/or Norwegian)

QQFS, a Gothenburg based fieldwork agency and now a wholly owned subsidiary of the M3 Group, is a leader in providing data-collection services for the pharmaceutical and healthcare industry. We are specialized in conducting both qualitative and quantitative market research in The Nordics, Benelux, Austria and Switzerland. Furthermore, we are also able to assist with fieldwork in the Eastern European markets and the Baltics.

More information about us can be found on our website: www.qqfs.com

We are looking for a Project Assistant to recruit participants for various medical market research projects in the Nordic countries. You will recruit health care professionals and patients for interviews or group discussions as well as provide support to our panel members. The work is done by email and on the phone – it is beneficial if you enjoy communicating with new people. Basic computer knowledge is also required.
 
Work description
Project Recruitment
·         Ensure that recruitment tasks assigned for Nordics projects are fully executed
·         Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects
·         Scheduling interviews
·         Proactively plan, organise and implement panel recruitment solutions on allocated projects, aiming to maximise internal resources, reduce outsource cost and ensure successful project delivery
·         Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs
·         Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners
·         Ensure that outsource targets for Nordics are achieved
Panel building and engagement
·         Ensure that monthly registrations targets are met for Nordics
·         Call new registrants to confirm and update email addresses
·         Call users to reactivate their accounts
·         Execute the allocated panel building initiatives for Nordics markets.
·         Support work
All of the above tasks and responsibilities are to be carried out during the working hours.
 
Qualifications
·         Fluent in written and spoken Swedish and/or Norwegian and/or Danish
·         Fluent in English 
·         Degree level or equivalent
·         Proficient at Excel and other Microsoft Office tools
·         Enjoy working with and comfortable with large amounts of data
·         Have a positive and proactive approach to work
·         Problems solving personality
·         Exhibit a high level of attention to detail and accuracy
·         Be able to work as part of an international team and show flexibility in the tasks they are asked to perform
·         This can be a fast-paced role, but it's also challenging and rewarding
 
We offer
·         A Project Assistant role in the Nordic team. 
·         An international work environment – colleagues from 15 different countries
·         Training will be provided when the employment starts.
·         Office hours: 08:30-17:00
·         We offer 12 months contracts with possibility to move to permanent afterwards.
·         Quarterly performance bonus after successfully passes 6 month probation period.
·         Newly refurbished offices with good transport links to the city center.
·         A career at a global leader in healthcare market research, part of the M3 Group, named #5 in Forbes 2017 - Most Innovative Growth Companies in the World list.
 
This is a unique opportunity to help ensure the quality of our services in a friendly and supportive environment. Not only do we offer a high-quality services and superior customer service, we are also committed to going further, as individuals and as an organization. Our company values of independence, collaboration and trust serve as a foundation for everything we do and inspire us to achieve great things together.
 
·         We will place great importance to your personal suitability. Welcome with your application no later than September 30th, 2020. This position might be filled before the deadline, we therefore encourage you to apply already today.

Please submit your application on Recruto by following the instructions on this page. Applications sent by email will not be considered.