Norwegian Customer Support for Gaming Client in Cyprus - 29/4

Are you looking for a new adventure where you get to work within gaming? Do you want to develop both personally and professionally? Then we have the perfect role for you!
We understand that it might be a big step to move abroad and settle in Cyprus, and we want you to feel safe throughout the process! We offer relocation packages, which means we help with accommodation and flight compensation. We are with you every step of the way and also help with contact with local authorities and banks. The office you will be working in consists of committed and driven employees who are passionate about delivering customer service at the highest level. The group describes itself as each other's "Cyprus family" and outside of work, the daily life consists of activities and social gatherings regardless where the focus is to build community and make connections together!
About the postion:
In this position, you will work as a Norwegian speaking customer service employee for an international gaming company. Your job will consist of helping Norwegian customers both by phone and e-mail, and provide support. You will answer questions regarding the games console, subscriptions, simple technical questions and payments. The most important task is to give the customer a good experience and leave them with a positive feeling.
No sales are included in this role.

Advantages of working with us in Cyprus:
Fixed monthly salary with individual commission and advantageous bonus system.
Sun 330 days a year.
Favorable tax system with 0% income tax up to €19,500/year.
Favorable local employee discounts on e.g. cafes, restaurants and gyms.
Health insurance both during working hours and free time.


About you:
You have completed upper secondary school.
You are fluent in spoken and written Norwegian and English.
You have good technical skills and feel comfortable working at the computer.
Your police records are clean.
To fit in personally, we are looking for you who want to enter a social context and want to develop yourself as a person. You are ambitious, curious and competitive. In this process, we place great emphasis on personal suitability.

Safety factors:
Relocation package including accommodation and car allowance.
21 days holiday per year.
Help with all on-site administration in Cyprus such as opening a bank account and migration matters.


About us
Foundever Cyprus is our multinational office in Larnaca. The office is modern and characterized by warmth, community and a winning spirit among our approximately 650 colleagues. In the office there are agents from Sweden, Norway, Denmark, Finland, Germany and England, among others.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 employees worldwide, we are the team behind the best experiences for +750 of the world's leading digital brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our customers and deliver a seamless experience to customers in the moments that matter.
Our corporate culture is imbued with our purpose: Create your best moments!
Does this sound like something that interests you? Take the chance and apply today! Recruitment is ongoing and we look forward to your application.
For questions, email the recruitment team at nordic-recruitment@foundever.com.

Information about the position:
Start date: April 29th
Location: Larnaca, Cyprus
Type of employment: Full-time with an initial trial period of 6 months.