Norwegian-speaking Customer Service Representative for 3M.

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.

"For more than 30 years at 3M, I've seen firsthand how it's a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we're making around the world" - Mike Roman, chief executive officer and chairman of the board at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

This is a collaboration between 3M and Jefferson Wells.

The Impact You'll Make in this Role

As a Customer Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

* To liaise with the business partners on customer relationship management utilising SalesForce functionality
* To provide service and support through utilising various systems across a wide range of products
* To collaborate with all internal stakeholders to ensure we are providing the highest level of service and any queries are resolved in a timely manner
* Ensuring all transactions meet required compliance standards and defined Service Level Agreements at all times

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

* Minimum gymnasienivå with relevant work experience

Additional qualifications that could help you succeed even further in this role include:

* Fluent in written and verbal Norwegian is essential
* Additional Nordic language skills is preferred.
* Good written and verbal communication essential in English.
* Customer facing experience in a B2B environment preferred.
* Use of SAP and Salesforce is desirable.
* Ability to manage change including quickly adapting to new systems and processes.

* Experience of supply chain and logistics is also desirable.
* Good attention to detail and numerical accuracy



Travel: 5 % expected - Should customer visits be required

Role Location: Solna

Ideal candidate location: Solna vicinity

Apply!
This is a collaboration between 3M and Jefferson Wells. If you have any questions, you are welcome to contact responsible recruitment consultant Charlotte Åvall on telephone number: +468 452 33 74 or via e-mail: charlotte.avall@jeffersonwells.se. We work with an ongoing selection, so feel free to send in your application as soon as possible.
We look forward to hearing from you!