Norwegian-speaking Customer Support Agent to sunny Portugal!

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural client's team and make a real impact on our client’s business every day. Our client is bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, our client is a perfect match. Grow with them, show off your skills, build your career path, and enjoy every moment in a people-focused global company.


JOB DESCRIPTION

As a Norwegian-Speaking Customer Advisor for a well-known furniture company, you will:

·  Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding reservations and attending potential requests
·  Resolve product or service problems by clarifying the customer's complaints.
·  Provide accurate, valid, and complete information by using the right methods/tools.

REQUIREMENTS

·  A high level of Norwegian (written and oral) and fluent in English (B2)
·  Excellent communication skills coupled with empathy and team spirit
·  Available for rotating schedules
·  Previous experience in Customer Service or as a sales representative
·  For non-EU residents, it is mandatory to have a valid work permit


OFFER

·  Strong compensation package (14 monthly payments per year plus bonus)
·  Monthly meal allowance paid in voucher card (net)
·  Private Health Insurance from day 1
·  Personal and career development programs and mentoring to develop your skills
·  Possibility to participate in a growing multicultural Project
·  Flexible Schedule
·  Benefit from our clients modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
·  Our client promotes inter-company mobility to work at any of their sites around the world
·  Workplace: Full Work From Home 




Required language: Norwegian