Norwegian speaking Merchant Support Advisor

MultiMind Bemanning AB offers staffing and recruitment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.

Are you in the beginning of your career and interested in working for a modern, successful and international company in central Stockholm? Are you looking to develop your skills in customer service and learn more about e-commerce?

MultiMind is now looking for a Merchant Support Advisor for one of our clients. This is a junior-level position that requires fluent Norwegian and English skills. For the right candidate there are good opportunities for development within the company.

The company:

Our client is a successful and growing IT-firm based in Stockholm with offices across Europe and North America. Together, they have over 1400 co-workers worldwide. As of one of Sweden’s fastest growing companies, they are looking for somebody who is willing to play a part in helping to take the company to the next level.



The task:

In this role, you will be part of the Customers Service department, with the primarily goal to deliver excellent service to the company's business partners (merchants). You will:

provide merchants with service over e-mail mainly. Some telephone support is also involved Solve issues of a more complex customer service nature as first-line support is outsourced answer a wide variety of questions concerning for example techinical or invoicing issues.






Your profile:

We are looking for someone who is looking to grow within the field and who is comfortable with working independently. Your are results oriented and excellent at problem solving, as well as confident in your communication with external parties. As you will be part of a close-knit team of advisors, we also see that you are communicative and thrive in a fast-paced, social and international working environment.



Your background:

We would like for you to have some experience in customer service or similar roles previously. Great emphasis is placed on personal traits, but fluency in Norwegian and English is a requirement.

Experience in customer-service or similar Fluency in Norwegian and English


Interested?

The company offers you an international working environment filled with smart and ambitious colleagues.

If this sounds interesting, we recommend you to apply as soon as possible as selection and interviews are held continuously.