OHS Director (631746)

Our Exciting Opportunity:
We are now looking for a Service Delivery Manager, are you interested? As a Service Delivery Manager, you accelerate service delivery, efficiency, and performance within and between operations in the Regions, Global Service Centers and Global Competence Hubs to build an environment that supports global efficiency and profitable growth.
In this role, you will drive the delivery effort to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models. You will support, deployment programs and common structures. You will also identify and execute improvements within the global service delivery organization.
Additionally, you will secure close partnership within the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade competence and Knowledge Management practices.

You will:
Lead and support Service Delivery
Maintain delivery models, frameworks, job roles, assessments, and strategies
Lead sponsors on all levels within Global Service Delivery
Deploy and implement Service Delivery Strategy
Provide training and drive knowledge transfer


To be successful in the role you must have:
You possess at least 2 years of Service Delivery experience.
Prior Knowledge of Sales Processes
Change and improvement management skills
Negotiation and argumentation skills
Project Management skills
Brand Knowledge and skills
Fundamental Leadership Competence
Financial acumen and skills
Inventing and innovating experience
You are capable of formulating strategies and concepts
Presenting and communicating information
Social, communication and negotiation skills
You excel in adapting and responding to change


What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
Please send in your application in English as soon as possible since the process is ongoing.
Recruiter: Asmita Kumari (asmita.a.kumari@ericsson.com)